Price Chopper 12+

Since opening I have mainly shopped at Market 32. I like the layout, produce, meat selection but most of all the friendlly the staff is.

Recently, like most people, the prices have shot up immensely.
I can understand some of the reasons but most of those reasons have changed for the better however prices are still way out site. I can understand some but others I don’t!

I live in an over 55 community and most of my friends, as myself have changed our eating habits tremendously. No longer do we buy bakery products except for bread! We use to have fish twice a week but not anymore. Instead of throwing out leftovers after a couple of days in fridge it’s now eaten the next day.
Those are only a few examples but our food bill still has risen at least 15 - 20%!

We just can’t afford these prices without a huge change in our lifestyles. It’s hard for us but we can’t believe how families must be affected! No more fruits, eggs
and forget about any icecream or snacks.

I just hope you can manage lowering some items that are essential for anyone.

We have shopped at Market 32 because the closeness but we are looking into traveling further to a market we know is more reasonable.

It’s a loss for us and Market 32.

Each time I go onto the Price Chopper app is a nightmare. To get around this app is very difficult and I always have to try at least five times to locate what I really need. You need to do a major review of this app so if I want to go on, for example, and just find the price of lobsters that week, it only takes a few steps instead of 10. If I want to order a tray of cookies, it should be simpler than looking at all the options you offer just give me the tray of cookies. Please consider this thank you.

Signage is weak and makes no sense. The store is lovely to look at but navigating it takes too much time!!
More items need to be on the signs. Maybe you should do a weekly map that shows specials on end caps and also lists what is found in aisles alphabetically. Like on a bulletin board at entrances.
Prices are ridiculous for staples like eggs and butter etc.
Sales are great but I shop Aldi or Grand Union for several items now.
Also you need to offer rain checks especially for sale items that run out.
I feel sorry for families when I see price increases for things like cereal.

I do like getting the paper flyers as prefer it for making lists and seeing specials. Hannaford lost a lot of my business when stopped flyers even though I could look at them online.
I’m a long time PC customer who also shops for a food shelf in my town and often for another family so making my life easier finding items would be appreciated, especially when I’m in a hurry. Your checkout clerks are very nice but some don’t bother to help me load groceries into my reusable bags and they should all do that. I always pack my groceries to help store out and that should be reciprocated but I have to ask some clerks to assist with that.
I also like the coupons you mail and recipe suggestions.