Prime Mobile- A Time Saving Tool for Prime Drivers
By New Prime Inc
This app is only available on the App Store for iOS devices.
A time saving tool to help keep you connected and informed.
• Scan documents, photos, or anything else that needs to get to Prime
• Enhanced and Improved image quality for less rescans
• Direct two way communication with dispatch and other departments including Road Assist, Payroll, Leasing, Logs and more!
• Individualized message and document retention settings
• Load List with Detailed Stop Information and Status
• Up to Date Information Available at your Fingertips
Turn your cell phone/tablet into a portable scanner. No more stopping to find a truck stop scanner, you can easily scan all documents when it is convenient for you and get confirmation they have been received. Makes it easier to get Trip Documents in on time and get you paid!
No more being tied to the truck, no matter where you are you can receive your messages to your phone and respond back. You can communicate with Road Assist, Claims and Other Departments.
Quickly Connect to your personalized portal for training videos, benefits information, list of your Awards and Accomplishments and up to date information.
For support, questions, or to submit a problem with the app, please visit http://primeinc.com/mobileapp rather than submitting a review. We want to help, but we aren't able to respond directly to reviews!
What's New in Version 2.1
Improved notifications when poor network connectivity
Improved refresh of Loads and Messages
Fixed refresh of trip list when using Scan Documents from Menu
other bug fixes.
Substantially better than other carriers
My last two carriers' apps were garbage, this is a significant upgrade. The feature I like the most is that you can initiate communication while not in your truck. If you're on a 34 or other planned time off you can send and receive messages which is a ginormous benefit.
Also liked being able to document trailer damage on pickup right through the app. No more getting blamed for damage when your photos and report are time stamped before your Loaded Call.
Had some trouble submitting scans on my first load. Like most other apps the process of shooting then cropping BOL and other docs is substandard. I use an app called Scannable which crops the image as it's captured and provides the option to save the images. I then use the photos from my camera roll to submit. Could have been the area I was in but was unable to load even one image so I went to TA and Translowed the trip.
Could use some work.
The app works well for its intended use. That being said.. it's very generic in appearance and in feel. Navigating can be complicating at times. There are also many tasks that departments will ask for through the app (photos, multi-media, etc) that the app just doesn't allow. I've also noticed that when connection is lost and there are pending documents to be uploaded.. there's no re-submission option or way to cancel that task. Getting those notifications for pending documents without any kind of solution is slightly frustrating. Other than that, the app does as it's intended.
Been with Prime since '03 and must say how impressed and appreciative I am for technology. I am able to stay in the know even when away from the truck. Being able to scan in paperwork from the comforts of the truck, alleviates the stress of finding a truck stop to scan in before cut off. The only thing that could make this app even better, would be the ability to do macros!