Priority Pass™ is the world’s largest independent airport lounge access program, providing members with quick and easy access to 1200+ airport lounges worldwide. With the free Priority Pass app you can benefit from a host of additional features to make the airport experience more rewarding.

- Start your trip early by searching and accessing 1200+ airport lounges worldwide
- Find your way around – try our new indoor airport maps functionality, available for 10 major airports
- Stay up to date – check your current membership entitlement and visit history in real time*
- Have a preferred or a ‘must visit’ lounge? Save your favorites for easy access whenever you use the app
- Find nearby lounges quicker than ever before using location services
- Log in to the app using Touch ID or Face ID for iPhone X.

* Access to real time entitlement updates may vary, depending on your membership provider.

What's New

Version 5.1.1

We’re excited to bring you our latest update, packed with a number of exciting new features:

- Find your way around the airport more easily, helped by our brand new indoor maps. In this release, airport maps have been introduced for 10 major airports: London Heathrow, London Gatwick, Moscow Sheremetyevo, Amsterdam, Los Angeles, Mexico City, Dubai, Hong Kong, Singapore and Istanbul Ataturk.

Please note that this is a first taste of our airport maps functionality. We will continue to improve and develop this feature through future app releases.

- Have a preferred or a ‘must visit’ lounge? Save your favorites for easy access whenever you use the app
- Log in is now easier and quicker than ever, with Touch ID and Face ID now supported
- Various bug fixes and performance improvements.

Ratings and Reviews

3.9 out of 5

13 Ratings

13 Ratings

Customer Service ... doesn’t exist


Apparently if you created an online account before November 2017 then you’re SOL. You do not exist in the digital world as far as Priority Pass is concerned. When they ship you your new card they fail to inform of this critical piece of information in their correspondence and forget phone support they are unable - unwilling to help.

They like taking your money they just don’t value you as a customer. Now I suppose I have to try to create a “new account” with the same PP # and name and email ... let’s see how well this works especially when I can still login to their website and app with old/current credentials. Stunning how poor some companies can be in the digital age. You would think they would find a way to transition existing customers to the new digital “system”. It’s a joke!

Chase has a countless number of card holders that have PP as a privilege I guess PP doesn’t care for the business.

Developer Response

Hi. We're sorry to hear this and would like to help sort out any problems for you. Please call us on +1 972 735 0536. Not a local number? Email us at with a preferred number & a time to suit you & we'll gladly call you back.

Great app!

Elite Reviews

For those of you complaining about no digital cards and giving the app a poor rating because you didn't do your research, get a different credit card and do your homework BEFORE applying for a credit card... instead of complaining after. If priority pass was a major reason you got your credit card... then you really really should have done your homework. This app works fantastically for me.. I have a digital card and priority pass select through Amex platinum. The app is great for locating lounges. I personally like the physical card, but it's nice to have the digital one... but most importantly, the app it does its job and it is good.. so 5 stars from me!

THE ANSWER: to why the digital membership card is missing


I'm giving the app 3/5 stars because the app does what it's supposed to do. The missing 2 stars is because of the lack of detail. IF you received your priority pass select membership through a credit card, Priority Pass themselves don't have your information; therefore not allowing you to have a digital card. IF you PAID for the membership yourself directly to them, then it allows you to gain access to other options that are missing for the most of us select members. I called the company directly and this was their answer to me. I hope this clears up most of the confusion. Other than that the app works great to figuring out what lounges I have access to when traveling.


Priority Pass Ltd
148 MB
Requires iOS 10.0 or later. Compatible with iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPad Air, iPad Air Wi-Fi + Cellular, iPad mini 2, iPad mini 2 Wi-Fi + Cellular, iPad Air 2, iPad Air 2 Wi-Fi + Cellular, iPad mini 3, iPad mini 3 Wi-Fi + Cellular, iPad mini 4, iPad mini 4 Wi-Fi + Cellular, 12.9-inch iPad Pro, 12.9-inch iPad Pro Wi-Fi + Cellular, 9.7-inch iPad Pro, 9.7-inch iPad Pro Wi-Fi + Cellular, iPad (5th generation), iPad Wi-Fi + Cellular (5th generation), 12.9-inch iPad Pro (2nd generation), 12.9-inch iPad Pro Wi‑Fi + Cellular (2nd generation), 10.5-inch iPad Pro, 10.5-inch iPad Pro Wi‑Fi + Cellular, and iPod touch.
English, French, Japanese, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Traditional Chinese
Age Rating
Rated 4+
© Priority Pass 2018


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