• The Soluto app gets you access to premium tech help via phone or chat
• Connect in seconds to US-based tech experts
• Receive personalized tips to better manage your data, connect your smart devices, and more!
• Learn and do more with your electronic devices than ever before
• Access is included in your Walmart Product Care Plan and applies to your covered device and smartphone

Better Tech. Better Living.

What's New

Version 4.237.2

Thanks for using Soluto! To make our app better for you, we bring updates to the App Store regularly.
Every update of our app includes improvements for speed and reliability, this time including a major bug fix (in case Soluto kept crashing, this updating should fix it).
As new features become available, we’ll let you know!

Ratings and Reviews

1.9 out of 5

66 Ratings

66 Ratings



First of all, why do I need to download an app to have a warranty? That’s complete BS. The app itself is garbage. The back button only appears on certain screens, and it’s the ones you wouldn’t need to go back from. The page(s) you could use a back button in don’t have it, such as the add receipt/ don’t have a receipt page. That page locks up anyway, and closing and re-opening the app only brings you back to the same page with no back or home button. You have to go through the “don’t have a receipt” option and fake your way to a page with a home button. The Home page: It’s useless. You can’t look up any of your info or products, it has no settings or anything useful whatsoever. My sons High School class could do a better job designing an app. This app is simply garbage.

App is useless and Chat feature never Connects


When trying to register my new plan, I did as i had last time....took pic of receipt, texted to # as instructed, received text with link, and after attempting to use the link to complete registration...... well it was pretty evident that this app and any "support" it was to provide would be lacking at best. So here it is a month later and I still haven't been able to "complete" the set up because of buggy software that has been an annoyance more than anything at this point. Service and support providers initial first impressions are extremely important and this one totally blew it.

Great customer service


It works great! I had a problem with my Xbox one downloads, I thought I would never get it fixed, and with the help from Ryan, my soluto rep. We figured it out in less then 10 minutes. His responses were very quick, and he made personal connections very well. I was very impressed. Thanks Ryan!


Asurion Mobile Applications Inc
98.4 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Dutch, French, German, Spanish, Traditional Chinese
Age Rating
Rated 4+
© Asurion Mobile Applications Inc


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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