Are you a vacation rental owner, home-sharing host, or property manager? Need a tool to manage your turnover cleanings? Properly is a mobile app to schedule cleanings, show cleaners how to stage and clean a listing, get photos and damage reports, and find great cleaners used by other hosts when your cleaner is not available (in select countries).

Features for Hosts / Owners / Managers
• Schedule cleanings from your Airbnb or HomeAway booking calendar. (All hosts and owners can use Properly whether you list on these platforms or not).
• Create and send visual, interactive checklists for turnovers with listing photos.
• Receive photos of cleaners' finished work, problem reports, and updates on the job.
• Find great cleaners used by other hosts in your area (in select countries).

Properly seamlessly integrates with Airbnb and HomeAway (more platforms on the way) so you can sync your bookings and schedule turnover cleanings directly inside the app. You can also connect multiple accounts to manage all of your clients’ rentals from one login.

Properly checklists let you use photos and text to explain things like: where supplies are located; how to fold and present linens; what welcome gifts to put out; where to put the keys when they are finished, etc. Cleaners can translate all of your text notes into their preferred language.

Send your checklists as customized job requests to one or multiple cleaners at once without negotiating back and forth for hours. The first to accept the request gets your job.

Receive notifications when your cleaner started and finished the job at your listing. You can also get photos of finished work, problem reports, and updates on completed tasks as if you were there yourself!

Properly lets you send job requests to cleaners who have used the app with other hosts in your area. Current countries where the Community Cleaner program is available are: USA, New Zealand, Australia.

Features for Cleaners / Housekeepers
• Receive job requests with checklists from clients that you can preview before accepting the job.
• Know exactly what your client wants in a complex job by seeing the details.
• Have your client's instructions translated to your preferred language in the app.
• Get more hospitality jobs from new clients in your area if you choose to opt into the Community Cleaner program. This is only available in: USA, New Zealand, and Australia.

For more information about Properly visit our website at

Learn about how to use Properly at

Keep up with Properly by following us at on Twitter or on Facebook at

Having technical issues or have a question? Contact us at

What's New

Version 4.21

We are constantly updating the app to fix technical bugs and roll out great new features to make Properly a better tool for you. Check back next week to get the latest features and fixes. Like Properly? Rate us!
Have a question? Go to your app Settings and tap Contact Us or chat with us at

Ratings and Reviews

3.5 out of 5
17 Ratings
17 Ratings

Stay away !!!!

I thought this was going to be amazing.
But as it turns out, they don’t have a way of writing a bad review on a cleaner. I hired one of the cleaners and she washed my floors and it was so sticky that I got stuck to the floor when I walked in. (She didn’t dilute the detergent with water). And she also left early and didn’t finish the job and said if I wanted her to finish, I had to pay her more as that is considered more like a detailed job. And it was clearly stated in my CHECKLIST.
As a homeowner, I should be able to write a negative review as other homeowners should be able to read it and hire accordingly.
When I emailed customer service, she basically advised me to just cancel my membership. That is not ok.
Will NOT use them again.


Love this time saving app!!

This app is great and it saves me so much time in scheduling my cleaner for our vacation rental. When I get a booking on AirBnB I get a properly notice and it takes me just a few seconds to schedule my cleaner to come. My cleaner uses it on their end and accepts and it goes straight to her calendar. Works like a charm and the photos are helpful too to show details of how things should be when complete. Highly recommended!!

Rustic Retreat

Great App for rental property owners

I love this app it’s so easy to use and the idea of one cleaning company not able to get there in time you can always request another to get the job done for you..


Properly Inc
126.2 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, French, German, Italian, Portuguese, Simplified Chinese, Spanish, Traditional Chinese
Age Rating
Rated 4+
© Properly, Inc.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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