A description: Pay rent, utilities, taxes and other payments, anytime from anywhere with PSN’s FREE app. If your business uses PSN (Payment Service Network), you can use your existing PSN user ID to:
•Make an immediate payment
•Schedule a payment
•Change how you pay
•Change your password
•View your payment history
If you have not yet registered on PSN’s website, you must do so before using this app. If you have questions, please email CustomerService@PaymentServiceNetwork.com or call 866-917-7368 (7am-8pm CST, weekdays; 8am-5pm CST, weekends).
Paying on-the-go is easy with PSN’s mobile, online and phone payments! Businesses that use PSN simplify their business day by channeling all payments into one system while expanding payment methods for their customers.
Ratings and Reviews
Multiple Issues - Poor Customer Service
Normally I do not post comments but this is ridiculous. I had autopay set up for my 2 household water bill accounts but end up with a delinquent notice. The 1st time this happened I chalked it up to an unfortunate circumstance. The customer service rep assured me everything was taken care of. Months later the same issue. How does this happen. I use autopay wherever possible without issue so I know how this is supposed to work. While trying to rectify issue with customer service they tell me it is not set up although it worked fine for quite awhile then they tell me that it shows it was set up then back to it was not set up. What kind of record keeping system do they have? These guys have my financial data and have no idea what is going on. I escalated to the supervisor, or least he claimed to be the supervisor. He was evasive and more interested in justifying their actions than resolving the issue. I’m sorry but 3 strikes and your out. I’m done with PSN and warn others to be very wary if you are looking for a reliable worry free payment service.
Website\app are horrible
I am not one to complain but I have lived in my house for 4 years and usually mail in or drop off my utility payment. I pay everything else online so I decided to try this one out.
First of all It took me forever to get logged in.
2 I had to call the 1 800 number to have them reset my password.
3 when I did get in my account it had somebody else’s name and customer number With their personal payment info listed.
4 my builders email was still on my account. So I had to go call again and have them remove all of that so that I could add my info.
5 when I actually did make a payment it sent me two confirmation notices that I paid my bill so I had to call again to make sure that it did not charge me twice. (which it did not thankfully)
The only plus was that everyone I did speak to was very nice and helped me resolve the issue on the 3 separate calls I made. I just don’t feel very secure having my personal info on a app or website that is having these kind of issues.
This website needs a lot of work.
Works okay like the website
Nothing unique, fancy or interesting about this app. Basic, crude, works as well as the PSN website. How well the payee has things set up on their end likely affects smoothness of functionality. Bills do not display in the app and link to a PDF download in web browser. Works okay, but crude. Interface format clearly focused on smart phone, and works fine on tablet as well.
- Payment Service Network, Inc.
- 47.5 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- © 2013 Payment Service Network
With Family Sharing set up, up to six family members can use this app.