Manage your prescriptions anytime, anywhere with the Publix Pharmacy mobile app.
YOUR PHARMACY AT THE TOUCH OF A BUTTON
Never forget a prescription again:
• Manage your medications
• Refill your prescriptions online
• Check prescription statuses
Get notified on your phone:
• Get text alerts when it’s time to reorder
• Receive pickup notifications
• Set reminders to take your medications
Easily locate a pharmacy:
• Find your nearest Publix Pharmacy
• Save your favorite pharmacy for easy access in the future
• Contact your pharmacy for any further assistance
Share your profile to allow family and friends to:
• View your profile
• Initiate refills on your behalf
• View your customer statement
• Receive refill and pickup notifications
The Publix Pharmacy, made nice and easy.
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Ratings and Reviews
Cumbersome but Useful
I never knew there was an app before this standalone version came out, so my standards and expectations are probably different. Also, I'm using an iPad, not a phone.
Having said that, I was thrilled when this app came out! Yes, there are still times I will revert to calling in a refill because it's faster to do, and you can leave a voice mail requesting an earlier pickup time. So, one improvement for the app might be a place to leave a comment or request.
But the other point I wanted to make is this: I take over 20 prescriptions for a chronic illness. Until you have tried to manage that many prescriptions, all with different doctors, different dosing schedules, etc., you cannot imagine how difficult and time-consuming it is, especially when you already are not well, and don't have the energy to do it.
So, for me, I'm not so much interested in scanning a bottle. What I am just thrilled to have from this app is access to the information such as date last filled, refills remaining, etc. It is SO much easier than trying to locate and check each one of my bottles. Perhaps this is a different perspective on the value of this app. Yes, it could be improved, but I'm grateful for what I have!
Thanks so much for taking the time to share your comments with us. We value our customer's voice and are always looking for ways to improve the app experience. Your feedback will be shared with our development team. Thanks for shopping with us! -Matt
Old app faster and easier
I don’t know why, when something is working perfectly well, it needs improvement. With this new dedicated app, to scan a prescription you have to sign in as a guest and to fill from your account you have to navigate a list of every prescription you ever had (well almost), then check a box, then scroll to the bottom of the list to click the continue button. My biggest gripe about this app is that your earliest selection to have your prescription filled is “after 3pm tomorrow”. This is the most ridiculous thing ever. I was so frustrated with it, I emailed a complaint to Publix. The old app had an ASAP selection. So now I typically have to call it in if I want it same day. PLEASE ADD “ASAP” AS AN OPTION.
Hey! We appreciate the feedback. I will make sure that your comments are shared with the correct team. -Matt
Not recognizing my account info
I have checked with my local Publix pharmacy as well as called customer service. Verified all the information is correct but yet on the website and the app I receive an error about my information not matching patient's pharmacy record.
The odd part is I was previously recognized and would receive notifications about my medication being ready to pick up. I do not receive them or SMS notifications anymore.
I've decided to delete the app because useless and thinking of moving my prescription to my employer's preferred pharmacy - Walgreens
I'm very sorry that you have had these issues and would like to help. Can you email me your name and contact info at Matt.Publix@Publix.com? I would like to have someone from our App team reach out to you directly so we can get this fixed. -Matt
- Publix Super Markets Inc.
- 84.5 MB
- Requires iOS 8.2 or later. Compatible with iPhone, iPad, and iPod touch.
- English, Spanish
- Age Rating
- Rated 4+
- © Publix Asset Management Company 2017
With Family Sharing set up, up to six family members can use this app.