Use Pure Chat to connect with your website visitors and customers in the moments that matter most. Whether it's someone coming to your website for the first time or a loyal customer who had a question about a recent purchase, live chat is the easiest way to instantly engage with these individuals and answer their questions in real time. Pure Chat offers two live chat plans: Free and PRO. The 100% free live chat plan includes unlimited access to all of our core live chat tools, including unlimited users/operators and unlimited chats. The PRO plan contains everything in the Free plan, plus advanced marketing and sales tools such as real-time visitor analytics, visitor tracking, visitor details, unlimited contacts and integrations with your favorite applications.

With the Pure Chat mobile app for iOS devices, you can chat with website visitors from anywhere! Using the app, you'll get helpful notifications when a new website visitor wants to chat, plus you can change your availability, access historical chat transcripts and more! Sign up today!

What's New

Version 2.232

Features -
Delete unwanted transcripts and contacts with a simple long press.
Now access your Affiliates link from the app!
File transfer is now available! Send files and images from within the app while chatting. You can access iCloud and Photos all without leaving the app. Woo!
Selecting chat transcript from the contact info will take you to the transcript
Improvements for the tagging system!
Added Clickable source for contact history
Message Variables are now available
Improved Canned Responses
New and Improved Admin Notifications
Notification of Poor Connection
Bugs -
Fixed crash with notifications
Fixed crash with iOS 9

Ratings and Reviews

4.7 out of 5
946 Ratings
946 Ratings

Very buggy - missed out on the chats too many times

I really tried liking this app. I’ve missed my visitors multiple times because: 1. the app was late to notify me, 2. did not notify my at all, 3. notified me only after idling. A usual occurrence is a 2-3 min late notification, after a chat has been initiated and for someone browsing on a website that’s a very long time to wait for an answer.
Maybe upgrading it to a paid version would fix the bug but at this moment I can not afford it as a small, starting business owner. Too bad because it’s a very easy to navigate.

FL chiver

Pure chat

Not the smoothest transition between apps while in a conversation with a client.

I really don't like that when you get a message in a notification it doesn't show up in your conversation. So if you were researching something when they responded and have to open the app again you don't see that message.

Other than those two small things it's pretty effective.


Very easy to use. Reliable

I was using another chat app and it was very complicated to set up and use. This is simple and easy to customize and set up. Very pleased with the design and ease of use. Good job guys!!


Axosoft, LLC
106.2 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Age Rating
Rated 4+
© 2018 Pure Chat, Inc.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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