Download the official Q® Ticketing app from the Metropolitan Transit Authority of Harris County, Texas! The easy-to-use METRO Q® Ticketing app lets you purchase and use your METRO fares and passes instantly on your phone – any time, anywhere. Just download the free app, register your debit/credit card or PayPal account in our secure system, and you're ready to ride!
WHY YOU'LL LOVE THIS APP:
• No paper fare or receipt – it’s virtual
• No need to carry cash, carry exact change, or find a ticket machine
• Purchase and activate your fares instantly using a debit/credit card or PayPal account
• Store multiple fares on your phone for future use
• Purchase a single fare or multiple tickets for a group of riders
• Register your debit/credit card(s) in our secure system
• Purchase tickets on your phone or on any computer via our website
HOW IT WORKS:
1. CHOOSE SERVICE TYPE
2. CHOOSE FARE: Single Ride or Day Pass
3. CHOOSE QUANTITY: Buy one for now or buy multiple tickets for later.
4. CHECK OUT: Pay with Visa, MasterCard, or PayPal
Mobile tickets can be used on local bus & rail only.
Q: Do I need to be connected to the Internet?
A cellular network or a wireless Internet connection is required to purchase tickets; however you can still use/activate your tickets offline.
Q: What if my battery dies?
Each rider is responsible for having a valid fare item at all times – always plan ahead! NO EXCEPTIONS.
Never uninstall the METRO Q® Ticketing app or erase your phone without first transferring any unused tickets. Your mobile tickets are stored on your phone (which makes it possible to use them without a cellular network or a wireless Internet connection), so uninstalling the app can permanently erase your tickets.
Activate your purchased mobile tickets BEFORE boarding the bus or train.
Use your mobile ticket once you are on board the vehicle. Show your mobile ticket to the fare inspector.
Watch your battery level! Just like with paper tickets, you're responsible for making sure you have a valid fare at all times.
Create an account BEFORE purchasing your tickets. If you get a new phone, this is the only way you can transfer your unused tickets.
Note: Only unused tickets can be transferred. Use all activated tickets before switching phones.
Performance improvements and security updates.
Ratings and Reviews
I use primarily this app because I don't like to carry cash around, and it's easier than reloading a Q-card with my debit card. You also get 5 free "all route" tickets when you regularly purchase tickets (I think its every 50 tickets), just like the Q-card. You can use multiple tickets at once as well, so it's very easy for my boyfriend and I to travel together.
The app once duplicated a transaction of mine and when I emailed Metro they just told me to use the tickets later instead of addressing the issue in the app. Secondly, this app crashes constantly, or just stops responding to taps at the worst times. Bus drivers always require you to tap the trees to change the colors and a lot of the time the app freezes up and the bus driver wont let you on. I've even had bus drivers tell me my mobile tickets aren't valid. The bus drivers need to be more aware on how to approve mobile tickets, and the app needs to be fixed.
Works as it should, most of the time.
The app is fine. No real complaints. It did completely shut me out a few times but I reset my phone and that solved it. It’s convenient. The only thing I don’t like is that you must buy at least 3 tickets per transaction. You can use one at a time, but the other 2 will be stored in the app for later use. Just make sure you carry change in case your phone dies.
It would be great if it worked. Unfortunately it doesn't. I can't log in on one device. On another I can log in but some of the areas of the app just don't respond to taps.
It says I have no tickets after logging in also, but the website shows I have 4 unused tickets.
Would be nice if they just made a real native app instead of this web-based wrapper garbage.
- Metropolitan Transit Authority of Harris County Texas
- 31 MB
- Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
- English, Spanish
- Age Rating
- Rated 4+
- © 2016 Metropolitan Transit Authority of Harris County Texas
With Family Sharing set up, up to six family members can use this app.