Qatar Airways 4+

Downloaded the app after I booked a flight and Qatar Airways was part of the route. I’m still unable to book my seats or even find anything to click on for seats. Everything online says “manage bookings” but nothing. Looks like others have the same issue so I tried the site on a desktop computer and it wasn’t any better. Tried contacting them in some of their social media sites and still no response. Tried calling and sat on hold forever until I finally hung up. They do not have a call back function or online chat. Even some of the links within the app cause it to crash repeatedly. It’s sleek and could be very user friendly if it actually worked or if you could get anyone to answer and help. I’ve never flown this airline before but if their app is any indication of their quality of service it’s going to be a long flight.

I see the reviews Shows 5 star I try to travel with Qatar Airline there’s no customer service available at lax airport treat customer like the stone ages , this company needs a shakeup in their management and customer relationship to provide faster customer service and a valid phone number in the USA ( if you have an issue you have to wait tell all the passengers Bord & then the customer service person tell you will help you in customer service in the ticket station , you go to their customer service station you will find 300 people in line in front of you with their luggage You have to wait till your term you get to desc for help the manager leaves you and go help other customer with their luggage and never come back you request your luggage you have to wait 3 hours tell they provide it to you and all this you stuck in deferent airport you have to book your ticket back where you start your flight at your own expanses all this and I been trying contact customer service for one hour now and still waiting
bad customer service They should be stopped from operating in USA if they don’t provide better customer services to meet the consumer service.

Airline customer service is nonexistent! This is the third time I’ve flown with them and will be my last!
Flew from Doha to Dallas and had to go to the chiropractor the next day because the seats are like sitting on a board for 16 hours! I had taken shorter flights with them and thought they would have better seats ford international flights, they don’t! Some reason there are more small children on this airline than any I’ve been on. It looks like you been to a frat party as you leave the plane!

I tried for two weeks to upgrade my seats prior to flight but could not do it over the app or online. Spoke with customer service and was told they were full. The trip back I couldn’t check in with the app had to check in with gate! While at the gate, another passenger and I asked for an upgrade. She said they had 2 available, we said we wanted them! She said $1450 cash only! I only had a few hundred cash on me! Same with the other guy! I checked with the purser on the plan and he came found me just before take off and said they had 4 upgrades available for $1450 cash! He said they couldn’t take a card on the plane only at the gate😳😳