QRSFinder 4+

It cost 10 K to add to our Steinway. The most annoying thing was problem solving issues like the random announcement of IP address. I reached out twice and my husband several times. My encounters resulted in the person telling me “oh that happens…easy fix…I’ll send you an email.” I asked for tech-support and was informed they are out of state, and to contact by email. I sent a request to and never heard back. I can’t speak for everybody, but if you don’t have a Lotta extra money, buy CDs or a music subscription. If you have money get the Spiro by Steinway. Or at least do yourself a favor and look at it and not this dysfunctional piece of technology. Also of note, we have a friend that is a very good piano teacher, and the piano is a big part of her life. She cringed when she listen to some of the music because the rhythm was off. Just a lot of issues with the quality of the music.

I only wish I’d read the reviews BEFORE buying this player. It cost a lot, and it’s been nothing but frustrating. Two customer service visits and multiple calls in just a few months. It’s still terrible. Reading these reviews, it’s clear that NOTHING has changed or improved. Shame on you for continuing to scam people with this piece of junk.
It disconnects continually. App won’t load. The lady starts loudly announcing the IP address multiple times in the middle of the night! Three times last night waking up the whole house! I finally just unplugged the dumb thing.
I was so excited to get this, and now I’m so regretful. They ought to be shut down. What is Steinway thinking by being associated with this?! Don’t buy it!

The piano plays great and the library is full of great music… But the app is antiquated, full of bugs, and drives me nuts. Pretty much every time I use the app, it crashes or disconnects, or does not allow the connection to begin with. It is super slow and takes sometimes minutes just to load the app, if it loads at all. It does not find the piano on my home Wi-Fi network, and only works when you are connected directly to the piano. This is very frustrating because you have to toggle between networks constantly in order to interact with the piano. I wish they would revamp this app and make it work properly.