Screenshots

Description

RazorSync is a powerful yet easy-to-use software and mobile app that streamlines the business operations of your field service business. With RazorSync, you can manage customers, schedule and dispatch workers, invoice and much more — all from your iPhone, iPad and desktop Internet browser.

American Business Awards 2013 Gold Winner - Integrated Mobile Experience based on user experience and functionality.

SIMPLIFY YOUR BUSINESS
RazorSync connects your office and field workers, giving you tighter control over customer management, cash flow and employees in the field. All your data is stored in the cloud, so it’s always available from wherever you are.

INCREDIBLY AFFORDABLE
With 4 pricing Packages to choose from, it’s the most affordably flexible mobile field service software solution you’ll find with all the features you need. No contracts. No hidden fees. No worries. All users start with a FREE, full-access trial.

DESIGNED FOR YOU
RazorSync was built from the ground up for service businesses like yours. RazorSync works well for HVAC, Plumbing, Electrical, Handyman, Landscaping, Repair, Pest Control, Cleaning and many other service-based businesses.

RazorSync’s powerful features include:

• Scheduling and Dispatching — Intuitive drag-and-drop job scheduling makes it easy to schedule jobs and fill in openings in your workers’ schedules.

• Location Tracking† — The onscreen map helps you find the closest worker, so you can schedule service quickly, reduce fuel expenses, and resolve customer needs fast.

• Automatic Communication — Automatically notify field workers and customers via text message and email when a job is assigned or appointment is updated.

• Mobile Invoicing — Start your pay cycle sooner by generating and sending professional-looking, branded invoices before you leave the customer’s location.

• QuickBooks Integration — RazorSync seamlessly integrates with QuickBooks Online and Desktop, eliminating paper work and double entry.

• Attachments — Attach any type of file—text documents, PDFs, photos, videos, signature captures and more—to service requests, work orders and customers for your reference in the field.

• Signature Capture — Capture customer signatures to approve service completion prior to leaving the job site.

• Quotes and Estimates — Create quotes and estimates from the field and email it to the customer with one touch.

• Service Forms — Eliminate paperwork and capture the important information you need, directly on your smart device.

• Recurring Jobs — For customers with weekly, biweekly or monthly needs, scheduling recurring appointments is simple and requires a single, one-time entry.

• Other Calendars — RazorSync effortlessly integrates with your other Calendar applications, so your external schedules are always up to date.

• Driving Directions — Arrive on time and save on fuel with in-app driving directions† that give your field workers the best route to the job site.

• Payroll Management — Clock in and clock out with the tap of a finger. RazorSync’s payroll report details employee hours and locations for accurate payroll spending.

• Tasks — Need to pick up a new tool or drop off something for repair? Assign small tasks like this to workers when they have free time in their schedule.

• Dashboard — Gain insight and learn how to get the most of your day with a quick summary of your business operations.

• Non-priority Jobs — For service that isn’t urgent, RazorSync lets you assign work with an open deadline, allowing field workers to get to it when time is available.

• And much more! Schedule more jobs, get paid faster and enhance customer communication — all with RazorSync!

†Continued use of GPS running in the background can dramatically decrease battery life.

What's New

Version 6.1.1

Bug Fixes and Optimizations.

Ratings and Reviews

4.3 out of 5
63 Ratings
63 Ratings
Extreme Comfort ,

Absolutely love this app!

Since we started using RS, about 3 years now, we have gone totally paperless. We get accurate information from technicians out in the field as well as pictures! Everything is saved to the work orders so if we ever have to look up a customer from the past, for whatever reason, all the history is there! They are always quick to respond to feedback! Wouldn’t trade it for anything! I love being able to get real time info in the office as soon as a technician leaves a home! I am able to answer questions from customers immediately rather than having to wait for the tech to arrive back at the office!

Developer Response ,

WE LOVE TO HEAR THIS!!! Save those trees, Extreme Comfort🌳!! In all seriousness, thank you for this review. It's fantastic to hear how RazorSync has helped your business. Please reach out if we can help with anything!

Nichole E. S. ,

Fantastic Customer Service!!

We’ve been using RazorSync for almost 2 years. When looking at it’s capabilities, It is the most affordable field service management option. From time to time we need help with various things and I am in awe of RazorSync’s customer service! They have always responded promptly to my emails. They have looked into and quickly fixed problems we have had, and have listened to my suggestions for improvements - I’ve even seen some of my suggestions implemented!! We are very pleased with the product and the support - especially for the low price!!

Developer Response ,

Thank you so much Nichole E.S! It means the world to us to hear our customer service team is giving the support you need! Please, don't hesitate to connect if anything comes up!! Our Team is Excited to Help!!

Tribegal79 ,

Great Product!

We are a construction and service company specializing in installation and repairs of fuel systems. Our service department has grown largely in the course of the past 4-5 years and we were struggling with keeping track of open calls and paperwork. We researched many service call softwares and products... tried more than several of them out. Razorsync met all of our needs. It's easy for me, as the service manager, to use and I get positive feedback from our technicians. We have eliminated our "lost paper" and forgotten work order problems... big two thumbs up from us!

Developer Response ,

Thanks for the Review Tribegal79!! That is Amazing!!!! I'm so glad we have been able help rid you of those lost papers! Let us know if there is anything we can do to help😊.

Information

Seller
RazorSync, LLC
Size
79.2 MB
Category
Business
Compatibility
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
©2018 RazorSync, LLC
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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