With ReachNow, choose whether to Drive yourself or get a Ride from one app and always in a BMW or a MINI. Now you can choose between car sharing, ride hailing and multi-day car rental without the hassle of checking multiple apps or log-ins. Just enter your destination and we’ll get you there.
Every trip includes: gas in the tank, insurance, free on-street metered parking and the flexibility to pay only for the time you use the service. No reservation required. No monthly or annual fees. No surge pricing - even when we pick you up.
The full ReachNow experience is available in Seattle. Members in Portland and New York can Drive themselves with our car sharing service. Sign up today for a one-time $15 fee and get a $15 credit. It’s free to sign up for Ride for a limited time.
With the ReachNow app, you can:
• Drive yourself: Grab one of the hundreds of BMW, BMW i and MINI vehicles available in your neighborhood. Reserve any car for up to 30 minutes free before your trip and only pay for the time you’re using the car. Our fleet features a mix of BMW 3 Series, BMW X1 SAV, electric BMW i3, MINI Clubman and MINI Cooper vehicles.
• Avoid the rental counter: ReachNow is perfect for day trips or road trips. Our BMW and MINI fleet is sized for adventures of any kind. No need to visit a rental counter or return to a drop-off location. Just grab a car and go for up to 5 days.
• Get a Ride: Request a Ride from one of our professional drivers when you don’t feel like doing the driving. No surge pricing. Personalize your ride with features, like “quiet time,” tune into your favorite radio station and set the temperature to enjoy every minute of your trip.
• Plan it out: Perfect for when you know exactly when you need to be there. Schedule a ride from 20 minutes to 7 days in advance. Like having your private driver on demand.
Let’s do this! Download and sign up today. More information available at www.reachnow.com.
Connect with us on
We’re always making improvements to help you get wherever you’re going faster and easier. We’ve fixed bugs and improved quality to keep the app – and you – running smoothly. Whether you’re meeting friends for a night out, commuting home after a long day at the office or running to the airport, we’ve got you covered.
Ratings and Reviews
Overall I really enjoy ReachNow, in Seattle. Especially the simplicity of using the service and the support (probably the best I’ve ever experienced). I’ve been using this service quite a bit for over 3 months now.
All the times I reached support it was an easy/quick conversation. Only had one misunderstanding with the support, but even, then they did their best to fix the issue within less than 24 hours.
On some cars using the multimedia system may be cumbersome, since the bluetooth connection gets wiped out after each stop, and sometimes it takes multiple attempts to connect. But at the other end I feel safer knowing that my phone connection/contacts don’t get leaked to the next customer.
Note: Using the member’s card will end the ride, unless you explicitly click the “Park and keep” option inside the car. This may be confusing when going out of coverage, since at that time you are automatically entered in park and keep mode.
I will personally keep using this service in Seattle (at least), since it’s better pricing than its competitors, and its support is the best I’ve ever experienced.
I only use ReachNow in emergencies if I can’t get public transit, or a car2go isn’t available. Getting into cars is difficult, it often won’t unlock, or accept pins. My old roommate got locked in a hot car for 30 minutes because it would stall out and not accept his pin. Ending your trip is also sluggish. You get out of the car, and have to lock the vehicle through the app, which takes a lot of time, both to do physically, and because the app just hangs for awhile processing, you are charged during this period of course. You’re also charged when the car won’t lock, and you have to stay behind calling customer support to fix it.
One time it took 20 minutes, and a call to customer service to get the vehicle to lock and stop charging me. Always plan with extra time, because otherwise ReachNow will make you late for work, and appointments, and just getting home and relaxing.
Love the service, app needs work
I love the service and using reach now. However when I went to reserve a car today the app didn’t tell me there was an issue with my account, it just kept loading...
luckily I called customer service (they picked up very quickly) and they were able to immediately see my account didn’t have credit card info (which is odd because I used the service last week). Anyways- customer service did a great job, took my credit card info and I was able to reserve the card within in seconds.
Developer Response ,
Yay! Happy to hear that you love the service! I apologize for having to take the extra time to update your credit card, but glad that Member Support was able to quickly get it fixed.
With Family Sharing set up, up to six family members can use this app.