SERVPRO® is a national provider of fire, water, mold and specialty cleanup and restoration services. SERVPRO’s network of 1,600 Franchise Professionals responds to property damage emergencies suffered by businesses and homes. The SERVPRO Ready Plan is a tool for property managers, risk managers and owners, both residential and commercial. It allows the user to create an emergency ready profile of their facility containing critical information to help speed up response time after fire or water damage. Help is then just a few clicks away. The application stores property details, utility shut off locations, key contacts, damage photos, local weather and more.
* Added the ability to provide more than 2 photo attachments per utility
* Added the ability to view PDFs attached to the Notes section
Ratings and Reviews
With the ERP plan I don't have to worry about anything that happens while I'm away! New or old, my employees and even customers can easily find important numbers, emergency switches and all at their finger tips! The plan is tailored to your business with pictures, physical shut off tags making it easy for everyone to find in a hurry! Now with this app anyone can pull up these locations, see the picture and know exactly what to do, without any training! Even if I'm away, I know all the things vital during an emergency are right at my finger tips, making it easy to walk others through the process in the event they don't have time to get on the app. I can explain step by step and in detail with the pictures and descriptions!
I highly recommend for any business! It was free too!
Not hell but close enough
Let me start by saying I would not call Servpro to work on an out house!!!
My family and I were uprooted and displaced from our home for approximately two months because of Servpro's incompetence. They lure you in with courteous, prompt customer service; meanwhile, their minions are making a complete and total EPIC disaster of what's left of your home.....your life.....your INVESTMENT. And when you start to call their bluff, and they realize you are an educated consumer that can't be steamrolled, they cop an attitude and blame you for the issues. It's companies like Servpro and their dishonest business practices that have caused homeowners everywhere to pay ridiculous insurance rates. Should you find yourself in a predicament as our family, take your chances on someone else. Flip a coin, draw straws, or randomly thumb through the yellow pages in complete desperation searching for someone, ANYONE, but please, for the love of all things Holy, don't call Servpro!
Terrible reviews response
This tool is for readiness. It is not something an agent or adjuster would necessarily use so the negative responses are a bit puzzling. This tool is for home and business owners, and property managers to pre-load critical facility information so if or when a water or fire damage occurs you can simply click for help online and upload your information without having to type it in or call. The best use of this is taking the time now to enter data so that if something occurs your are prepared. The restoration industry leader has once again delivered! Sign up now.
With Family Sharing set up, up to six family members can use this app.