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Description

*** WHAT IS Regain? ***

Regain will provide you and your partner access to a licensed, trained counselor who can help you navigate challenges in your relationship. On Regain, you and your partner can communicate with each other in a safe, supportive environment. If you are not ready to invite your significant other, Regain counselors can also work with you individually on any relationship issues you may be facing.

Relationship problems can be painful and challenging. Support and guidance from a professional counselor has been shown to make big changes. We created Regain so anyone can have convenient, discreet, and affordable access to professional help. Common relationship problems people seek help for are difficulty communicating, high levels of conflict, disagreement over finances, children, or in-laws, and problems with infidelity, to name just a few.

*** WHO ARE THE COUNSELORS? ***
Regain counselors are licensed, trained, experienced, and accredited psychologists (Ph.D/Psy.D), marriage and family therapists (MFT), clinical social workers (LCSW),and licensed professional counselors (LPC). All of them have a Master’s Degree or a Doctorate Degree in their field. They have been qualified and certified by their state professional licensing board after successfully completing the necessary education, exams, training and practice.


*** HOW DOES IT WORK? ***
On ReGain, you and your counselor will get a dedicated online "room", which will be your private and secure place to communicate. Your partner will be invited to this room as well if you decide to try e-counseling together. This room is open 24/7. You can enter it at any time, from any Internet-connected device wherever you are. In this room, you will write about yourself and your relationship issues, ask questions, and discuss the issues that trouble you. Your counselor will login to the same room, read your messages and respond with feedback, insights, and guidance. This ongoing communication is the basis of your work with your counselor.

If you choose to try e-counseling on ReGain with your partner (either at the start of counseling, or if you choose to invite them later), your dialogue would be between all three of you: you, your partner, and your counselor. Together you will work towards making a positive change in your relationship and accomplishing your goals.

*** HOW MANY SESSIONS CAN I HAVE? ***
You are not limited in the number of messages ("sessions") you can have with your counselor. The frequency of your sessions would vary based on your availability, and the interaction between you and your counselor. For example, some people have 3-4 short interactions every week, while others prefer to have one very long and thorough session. You may use the service extensively during time of need and use it sparsely at other times. Your counselor will try to accommodate your changing needs in a timely manner.

*** HOW MUCH DOES IT COST? ***
We want to make relationship counseling easy and accessible to everyone, so we've created a plan which is simple, predictable, risk-free, and affordable.

While face-to-face counseling can cost $150 to $250 for a single session, the cost of counseling through Regain ranges from only $35 to $70 per week for unlimited access to your counselor.

Finally, if you accomplished your goals or if you find Regain to no longer be helpful for any reason, you can simply cancel the subscription. Canceling is easy and done online - there are no hoops to jump through.

YOU DESERVE A HEALTHY RELATIONSHIP.
WE ARE HERE TO HELP MAKE IT HAPPEN.

What's New

Version 6.3

Thank you for using ReGain! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.
- This version fixes an issue that was causing some users to erroneously see a message that there was no available internet connection

Ratings and Reviews

4.6 out of 5

155 Ratings

155 Ratings

Waste of time

JessikaG305

My boyfriend and I signed up to work through our issues. The first counselor we were matched with didn’t even bother introducing himself we had to message him to get started. He was slow to respond and milked our free trial. Once it got into the paid week ( which was thankfully discounted ) it took a few more days of chatting and we finally booked a session. THE COUNSELOR DIDN'T SHOW UP. We were livid. We kept messaging. No response. We dropped the counselor and emailed support to complain. They told us they don’t do refunds for missed sessions but they had extended our subscription a week so we didn’t have to pay for that week. We found another counselor - this guy at least introduced himself. We expressed our experience had not been good so far. We already had two weeks wasted and we’re eager to start. I allowed the counselor to pick the appointment time. Guess what? HE MISSED THE APPOINTMENT. We waited 45 minutes. Two counselors. Two missed appointments. Wasted time. I emailed support to let them know another counselor had missed our session and I was canceling. Their response? They confirmed the cancellation and refunded what we had paid. No explanation or apology. At least we got back what we paid but what a waste.

Developer Response

We're truly sorry to hear about this experience, and are surprised to hear that support wasn't able to provide you an explanation. We take client complaints seriously, and we consistently check in with counselors if they miss sessions or clients have other complaints. We understand your frustration, and would love another opportunity to get you paired up with someone new. We can even allow you to pick your own counselor or provide feedback regarding which of your choices we think would be a good fit.

Very Thankful for this App

rogueXtea

It makes couples therapy/counseling very available, despite any conflicting schedules the couple may have. We were matched with an amazing therapist, Christine, who in our short month of sessions has already changed the way I look at, and respond to my husband. She took a marriage from life support, and gave it a pulse, all because Regain makes it so simple to talk at your fingertips. The video sessions are a bonus, making it feel like weekly therapy in an office, but from the convenience of anywhere you and your spouse are. This app has not only given us hope in our relationship, but also given me hope in rekindling my love of psychology and back towards the path of becoming a therapist myself. Thank you Regain, and thank you Christine! ❤️

Developer Response

Thank you so much for this lovely review! We are so glad you and your husband are benefitting from ReGain.

Awesome!

Z_bombiikilla

The customer service is great. We have an uncommon relationship-type (monogamish/polyamorous with our own stipulations) and we were a bit worried it would be hard for us to find someone able and willing to work with us. We went through some different counsel and all were very supportive and respectful in our situation. We wanted to find the one we felt was right for us and the customer service saw to it that we were satisfied by helping us find the right one. Currently going through some productive relationship building now!

Developer Response

We're so happy that we were able to get you paired up with the right person! Sometimes it can take a few tries, but thank you for sticking with it. And thank you for the review!

Information

Seller
Compile, Inc.
Size
16.4 MB
Category
Health & Fitness
Compatibility
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 12+ for the following:
Infrequent/Mild Medical/Treatment Information
Copyright
© 2018 ReGain
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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