Relay by Boomtown is a collaborative support platform that allows teams to video chat with their customers for a more engaging support experience.
With the Relay app, you can see directly into your customer’s business, which reduces time spent troubleshooting and leads to faster resolutions. When you need a hand, tap one button and ‘relay’ in a Boomtown technical expert or a partner of your choice to ensure all questions are answered within a single video session.
Relay also comes with access to the online Case Portal where you can view real-time insights into all your customers, view all active and closed tickets, and request a local technician on their behalf.
Get started with Relay today and provide your customers with a next generation support experience!
Reach out to your Boomtown representative to set up your Relay account.
Minor bug fixes.
With Family Sharing set up, up to six family members can use this app.