Description

Imagine stepping inside a dream closet filled with hundreds of thousands of pieces by designers like Diane von Furstenberg, Oscar de la Renta, Proenza Schouler, Tory Burch, kate spade, Jason Wu, Marni, Rebecca Minkoff and more.

Then imagine being able to pick out whatever you want to wear, rocking it to work, on the weekends or to a special event, dropping it off and then being able to repeat the process with another new outfit whenever you'd like. Welcome to the renting revolution.

We've got three different ways to access to the dream closet.

ONE-TIME RENTALS. Choose from the world’s largest selection of designer dresses and rent a style for 4 days. A backup size is included with every order so you'll be sure to get something that fits and flatters! Free returns (just drop it at a UPS dropbox) and dry cleaning.

UNLIMITED ACCESS. Choose 4 styles at a time and swap for new ones anytime. Free shipping, insurance & dry cleaning -- and you can cancel or pause your membership anytime.

MONTHLY SHIPMENTS. Choose 4 styles at a time and swap for new ones once a month. Swap for new styles once a month. Free shipping, insurance & dry cleaning -- and you can cancel or pause your membership anytime.

WHY RENT THE RUNWAY?

FASHION FREEDOM: With thousands of options at your fingertips you can try new things, have more fun, and really go for it.

TOTAL WARDROBE FLEXIBILITY: Let’s be real: your style, size and budget change over time. When you don’t have to own everything you wear, now your closet can, too.

SMARTER CLOSET: With a dream closet you can access anywhere, all it takes is a few taps of a smartphone and your outfit is delivered to your door.

SMALLER CLOTHING FOOTPRINT: Almost 80% of clothing ends up in the back of your closet, or worse, a landfill. Power the sharing economy and rent instead.

Questions or feedback about the app? Email us at appsupport@renttherunway.com.

What's New

Version 5.9.0

It's sweater weather, baby. And you can only imagine how excited that makes us, given how many of them just arrived in the app.

If you've been on the fence about becoming a subscriber, 'tis the season. With an RTR membership, you never have to choose between looking cute or feeling cozy.

And if you're already a member, we've got some surprises in store for you. Top secret right now, but you'll know soon enough. Spoiler alert: you're about to spend a lot less time schlepping.

Questions, concerns or just wanna talk? Email us at appsupport@renttherunway.com

Ratings and Reviews

4.8 out of 5
78.8K Ratings
78.8K Ratings

Editors’ Notes

If you’re Jennifer Lawrence or Scarlett Johansson, you probably don’t need to worry about the price of the designer gown you’re wearing to your next Hollywood premiere. For fashion-forward women who don’t have the disposable dollars the stars do, Rent the Runway is like Netflix for dresses. Browse current styles and famous designers, filter options by fit and color, and have your dream rental outfit delivered to your door, dry-cleaned and ready to wear. It’s simple, fun, and even kind of glamorous.

Great when it works- total pain when there are any issues

SaraCincy

When everything works, RTR unlimited is great. Unfortunately I had so many issues during my four month subscription, with slow and poor customer service resolutions, that I cancelled. Packages were lost twice. They were late once and I had to drive to a Fedex facility myself to get them. Any time I needed to contact customer service, it took over an hour each time on the phone to resolve, or multiple days over email, all while using my subscription time while waiting for a resolution. Eventually when I tried to cancel, it took several days and many emails to due so, and they didn’t even refund the remaining part of my paid subscription citing “we don’t prorate subscriptions.” All of this was compounded by the fact that I used this while pregnant to avoid purchasing tons of maternity clothes, but it turned out to be one more thing to deal with during an already busy time. Many of the nicer items were never available, so I ended up paying a premium price to rent items I could have rented or purchased affordably elsewhere. Overall, fun to try, but at this price, not worth the hassle or extreme effort to resolve frequent issues. I wanted to share my honest experience in hopes it’s helpful to other customers considering the pros and cons of a subscription with this app.

Terrible customer service

Hjdubzzz

I rented a dress in a size 6, and back up size 8. Rented from Friday - Monday ( 4 day rental ). Thursday I got an email saying the size 6 was not able to ship to me due to it being damaged or not returned. *Ok, that's fine as long as I could pick a new dress *. I wasn't able to. They chose another dress for me in a size 6. My event was extremely professional and that's the reason why I chose the tate dress by Erin Erin Fetherson. The replacement was super fitting and the sleeves were like wizard sleeves ( The Ribbed Godet Dress by Derek Lam 10 Crosby)

And the print on the body was like a tire tread. So anyways, I was just going to deal with the size 8 Tate dress even though it was going to be too large. Friday night rolled on and it never came, my first event was Saturday and Sunday morning. Saturday rolled by- and it never came- Sunday - MONDAY. IT NEVER CAME! I live in Boston MA, I know the hurricanes were messing up shipment but this was not in the effected areas where it shipped from. Extremely horrible experience.... I was offered 50% my next order plus a refund.

I wouldn't ever rent again. I was actually thinking about trying the unlimited RTR service but not after this. I have rented before 3-4 times, and the dresses were worn (obv) but the wear and tear was obvious and just left a bad taste in my mouth. Ex: hem lines were fraying , pilling under arm pit , zipper latch broken. I am so sorry rent the runway but This is a lost customer :-/

Developer Response

On behalf of Rent the Runway, I want to extend my sincerest apologies for the negative experience that you had with our service. We're working very hard to make sure this doesn't happen again and can't apologize enough for what happened. If possible, we'd love another chance to show you how magical renting can be. Please email us at appsupport@renttherunway.com. Thank you for your patience and we hope to make it up to you soon.

Information

Seller
RentTheRunway
Size
162.6 MB
Category
Shopping
Compatibility
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 12+ for the following:
Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
Copyright
© Rent the Runway, Inc
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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