Description

Imagine stepping inside a dream closet filled with hundreds of thousands of designer pieces, wearing whatever you want, whenever you want them. Take risks and have more fun with your style every day -- no commitment required.

Rent the Runway gives you the keys to an always-expanding dream closet, filled with the latest styles from over 500 designers like Diane von Furstenberg, Oscar de la Renta, Tory Burch, kate spade, Rebecca Minkoff and more). Use it to rent high-quality pieces that’ll fit your style, flatter your shape and work for any occasion - big or small.

Welcome to the Renting Revolution. It’ll change your life.

HOW IT WORKS:

RENT: Sign up for a monthly membership and access a constantly rotating wardrobe for work, weekends, and beyond. Or reserve for specific dates and get a look you love delivered as early as tonight.

LOVE: With our 100% Fit Guarantee and rental insurance, all you have to worry about is having fun.

RETURN: Free return shipping and dry cleaning, always. Just drop it at a UPS dropbox or one of our stores.

WHY RENT THE RUNWAY?

FASHION FREEDOM: With thousands of options at your fingertips you can try new things, have more fun, and really go for it.

TOTAL WARDROBE FLEXIBILITY: Let’s be real: your style, size and budget change over time. When you don’t have to own everything you wear, now your closet can, too.

SMARTER CLOSET: With a dream closet you can access anywhere, all it takes is a few taps of a smartphone and your outfit is delivered to your door.

SMALLER CLOTHING FOOTPRINT: Almost 80% of clothing ends up in the back of your closet, or worse, a landfill. Power the sharing economy and rent instead.

IN THE APP:

FIRST DIBS. New pieces are available on the app before anywhere else.

PERSONALIZED RECOMMENDATIONS: Our new and improved app experience makes it easier to find pieces you’ll love.

REAL-TIME ORDER INFO: Update your order, personalize your membership, track your shipment and chat with our stylists.

Questions or feedback about the app? Email us at appsupport@renttherunway.com.

What's New

Version 4.9.1

This Spring, spend less time dressing, more time *doing*. Whether you're getting dressed for a wedding, a birthday dinner, a big dance or a big date, our app's got the perfect looks for everything on your Spring social calendar.

Ratings and Reviews

4.8 out of 5

48.7K Ratings

48.7K Ratings

Editors’ Notes

If you’re Jennifer Lawrence or Scarlett Johansson, you probably don’t need to worry about the price of the designer gown you’re wearing to your next Hollywood premiere. For fashion-forward women who don’t have the disposable dollars the stars do, Rent the Runway is like Netflix for dresses. Browse current styles and famous designers, filter options by fit and color, and have your dream rental outfit delivered to your door, dry-cleaned and ready to wear. It’s simple, fun, and even kind of glamorous.

Terrible customer service

Hjdubzzz

I rented a dress in a size 6, and back up size 8. Rented from Friday - Monday ( 4 day rental ). Thursday I got an email saying the size 6 was not able to ship to me due to it being damaged or not returned. *Ok, that's fine as long as I could pick a new dress *. I wasn't able to. They chose another dress for me in a size 6. My event was extremely professional and that's the reason why I chose the tate dress by Erin Erin Fetherson. The replacement was super fitting and the sleeves were like wizard sleeves ( The Ribbed Godet Dress by Derek Lam 10 Crosby)

And the print on the body was like a tire tread. So anyways, I was just going to deal with the size 8 Tate dress even though it was going to be too large. Friday night rolled on and it never came, my first event was Saturday and Sunday morning. Saturday rolled by- and it never came- Sunday - MONDAY. IT NEVER CAME! I live in Boston MA, I know the hurricanes were messing up shipment but this was not in the effected areas where it shipped from. Extremely horrible experience.... I was offered 50% my next order plus a refund.

I wouldn't ever rent again. I was actually thinking about trying the unlimited RTR service but not after this. I have rented before 3-4 times, and the dresses were worn (obv) but the wear and tear was obvious and just left a bad taste in my mouth. Ex: hem lines were fraying , pilling under arm pit , zipper latch broken. I am so sorry rent the runway but This is a lost customer :-/

Developer Response

On behalf of Rent the Runway, I want to extend my sincerest apologies for the negative experience that you had with our service. We're working very hard to make sure this doesn't happen again and can't apologize enough for what happened. If possible, we'd love another chance to show you how magical renting can be. Please email us at appsupport@renttherunway.com. Thank you for your patience and we hope to make it up to you soon.

Do NOT buy “keep it forever” items

ElleHTX

I used the Unlimited service regularly and liked it very much, for the most part. But then I made the mistake of purchasing a “keep it forever” (clearance) item that I did not already have physically at my possession. Order placed on Feb 21st, scheduled to arrive by Feb 28th (longer than usual but okay) and it’s March 11th and the order is still “processing.” I’ve contacted RTR four times about this: the first time I was told “let me check on this....actually, it’s scheduled to be shipped this afternoon!” The second time, I sent a message because the chat reps mysteriously went offline as I started to type, and I never heard back from that message. The third time, I did get an email back saying “clearance items take 10 business days to ship”.....but it had already exceeded 10 business days... the fourth time, I brought this to their attention and requested AGAIN a refund for the dress they refuse to ship to me, and RADIO SILENCE. “Final sale items are final,” they say, completely neglecting the whole “providing the purchased good” component. By the way, the app still says “Scheduled for delivery by Feb 28th”....on March 11th. This company must be sinking fast if they’re clinging desperately to my $115.

Information

Seller
RentTheRunway
Size
159.2 MB
Category
Shopping
Compatibility
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 12+ for the following:
Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
Copyright
© Rent the Runway, Inc
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

You May Also Like