iPhone Screenshots

Description

Reserve offers you the easiest way to book a table at the best restaurants in your city. Looking for a spot recommended by your favorite food publication? Or maybe just want something nearby? Book exactly what you're looking for in just a few taps!

What's New

Version 5.0.0

Introducing a new Reserve

We’ve redesigned our app with you in mind.
- Only see restaurants that have open tables around your desired time.
- Bigger restaurant photos you can swipe through and drool over.
- Quicker, better filter options, including an awards filter that will help you find the gems recommend by your favorite food publication.
- No tables left at your favorite venue? No problem, our curated recommended lists will help you find similar, great spots with availability.

The best part is that this is just the beginning! We’ve got a lot more cooking in the kitchen. We hope you enjoy these updates, and happy dining!

PS - We love hearing from you! Have a restaurant you want to see in the app? Or a cool idea about how we can improve your experience? Write us at support@reserve.com.

Ratings and Reviews

Designed to Help Restaurants, Not to Help Diners

Geofhuth

Th app is nicely designed, but it's a pain to use. You cannot merely choose a reservation, you have to ask for one then wait for a response. After waiting for hours, I received a notice that I had 30 minutes to accept a time an hour later than I wanted. I could not get responses from everyone involved to respond, so the app declined my reservation. Since I also had to give my credit card information just to make a reservation and a standard percentage for the tip,even tho I don't want to and don't want to pay through the app, I tried to delete my credit card info, which I could not do without adding other credit card info. So I tried to cancel my membership, but neither the app nor the website told me how to do that. So I wrote to the "concierge" and was told I'd have to write to support. Which I did. Then I received a confirmation for dinner at a time that I'd never agreed to. So I had to write to them again. Because the other magic of this app is the no-show or late fees for not showing up in time. A great app for those who want to be painfilled instead of painless reservation experiences.

Good concept but needs to work out some kinks

Island_Hopper

I used this app for a pricey meal in NY. Towards the end of it, the entire bill was automatically charged by our waiter through my Reserve account without any authorization or signature -- we were simply presented with the receipt. My party wanted to use our cards and split it, but were told it was too late and we couldn't. Over a month later, I come to find the transaction didn't even go though due to a technical glitch and had to be reprocessed! Use this app with caution. The staff is very friendly and will get you in the door, but you'll pay the price (a reservation fee, the entire bill -- unless you get your entire party to download the app and add their credit card details to split the bill, and a headache).
UPDATE: Reserve apologized for the hassle and said they'd tell the restaurant to check with customers to confirm before processing Reserve payments. Bumping up my rating to 3 stars to account for the excellent customer service.

What r they thinking?

Bigpug

Horrible experience. I'd give the app 0 stars if I could.
This was the only way the restaurant I wanted to go to accepted reservations. So I had no choice but to register and book thru Reserve.
First problem: reservation inquiry and confirmation is NOT real time like on Open Table. I got a message from Reserve saying they will check availability with the restaurant and get back to me. It took them 3 weeks to get back to me!!!! While a popular restaurant it's not Iike it's a big famous fancy restaurant that can take weeks or months to get into.
Second problem: u have to put ur credit card info in order to register to use the app. I assume this is how my meal will be paid for and thus they r trying to create a cashless transaction for the restaurant. However I was very uncomfortable with this. I can't imagine they have very good security in which to protect my credit card info and prevent fraud.
I intend to go to the restaurant at this point after all the hassle but plan to inform them how bad the customer experience is thru this app.

Information

Seller
Reserve Media, Inc
Size
52.2 MB
Category
Food & Drink
Compatibility
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© 2018 Reserve Media, Inc.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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