Description

The ReSound Smart 3D™ app is compatible with the following hearing aids:
ReSound LiNX Quattro™
ReSound LiNX 3D™ 9/7/5
ReSound ENZO 3D™ 9/7/5

The ReSound Smart 3D app lets you control your hearing aids directly from your mobile device. You can change programs, and make simple or more advanced sound adjustments and save them as favorites. The app helps you learn what you can do and how to do it. It can even help you find your hearing aids if you lose them. Last, but not least, you can have your hearing care professional update your hearing aid programs and send you new hearing aid software without taking a trip to the clinic.

Notes: Please contact your local ReSound representative for product and feature availability in your market. We recommend that the hearing aids run the latest software version. If in doubt, please contact your hearing care professional.

ReSound Smart 3D mobile device compatibility:
Please consult the ReSound app website for up-to-date compatibility information: www.resound.com/compatibility

Use the ReSound Smart 3D app to:
• Enjoy optimization anywhere with ReSound Assist: Request help with your hearing aid settings from your hearing care professional and receive new settings and software updates.

And use these direct control and personalization options:
• Adjust volume settings on your hearing aids
• Mute your hearing aids
• Adjust volume of your ReSound streaming accessories
• Adjust speech focus as well as noise and wind-noise levels with Sound Enhancer (for selected programs in ReSound LiNX 3D 9 and ReSound ENZO 3D 9 only)
• Change manual and streamer programs
• Edit and personalize program names
• Adjust treble, middle and bass tones to your preferences
• Save your preferred settings as a Favorite – you can even tag to a location
• Help locate lost or misplaced hearing aids
• Tinnitus manager: Adjust sound variation and frequency of the Tinnitus Sound Generator. Select Nature Sounds. (Features available in your hearing aids if enabled by your hearing care professional.)

For more information and help, please visit www.resound.com/smart3Dapp

Privacy policy
Please view our privacy policy in the link provided: www.resound.com/privacy-policy

Note: Continual use of GPS running in the background can dramatically decrease battery life.

What's New

Version 1.3.1

App performance improvement and minor improvements

Ratings and Reviews

2.7 out of 5
301 Ratings
301 Ratings

App’s not ready for prime time

CodaSign

Every time I open the app, it has to reconnect to the hearing aids. Often times, that doesn’t work, and I need to restart the app. The connection to the Apple Watch is useless. Even when I launch the app first on my phone and have my phone right next to the watch, I rarely can connect. Defeats the purpose of the desire to discretely adjust settings when in public. The hearing aids hijack my hands-free system in my car, too. ReSound’s customer service is sorely lacking. My audiologist told me to call ReSound with my questions; the person who handled my call told me to talk to my audiologist or the Apple store (talk about a runaround). I then tried to reach ReSound through their Facebook page, and they didn’t even respond. The Apple store tried to help, but were not able to improve on any of the challenges I experience with this app. My audiologist bragged how ReSound hired Genius Bar employees to make this app; well, I think they picked up some “geniuses” at some “bar” who had had a few too many. Seriously, not everyone who wears hearing aids is a 85 year old with few technological expectations. If you’re going to promote a hearing app that’s specifically designed for an iPhone, make sure it’s going to perform as promised.

Developer Response

Hi,

I am sorry to hear what you have experienced.
We are aware of an issue with the Bluetooth connection and latest iOS, we are therefore looking into the coding in the app in order to improve the connections.

Best regards
App Support

Definitely the best of the bunch

WDW1Fanatic

Compared to a couple other brands, this app provides the best functionality on my iPhone, iPad and Apple Watch. Thank you. I appreciated the demo mode before I had a trial LinX 3D pair of hearing aids, and am now using this app with my new purchased Quattro’s on all three Apple Devices.

Problems
Upon occasion when I change program via my Apple Watch 4, it appears on the watch like the new program is operational (with no error message or failure indication), but the iPhone app and Quattros have not changed. This problem may happen more when the iPhone has lost or poor Bluetooth connection to the Quattros, e.g. when the iPhone is in an adjacent room but Watch remains on my wrist.

Suggestions
Create complications for new Apple Watch 4 Infograph and Infograph Modular faces (present complication won’t work on these).
Make Apple Watch force touch on the running program be a single press to toggle mute on or off, vs now needing a force touch then light touch to accomplish the same.
Similarly, add force touch to the running program on the iPhone app to toggle mute/unmute. This would be even easier than touching the small mute icon, and be consistent with the Apple Watch UI.
Allow sound enhancer settings for phone call and streaming to be retained and managed independently of the program in use, or describe the present design choice better in your documentation so these capabilities can be better understood and utilized.

Not terrible, not great

Dorsye

If you’re going to put a $6,000 price-tag on a device and claim it has a certain functionality, it better work and work well. The interconnectivity of the aids and app work...just not well. The hearing aids frequently try to hijack the audio feed, even when the source is set to “never”. This is particularly annoying when trying to view a webpage that has any sort of media as the hearing aids with almost always try to grab the audio. The developers of this app are simply very lazy and the company seems content to take the money its customers spend and not reinvest in the technology we’ve paid for. Well guess what? I’m still in my trial period, and there are plenty of other hearing-aids with app connectivity out there. These just might be going back.

UPDATE 6/9: I find it interesting that I have several headphone sets that cost less than $200, and each of them can handle audio hand-offs without issue (or without resorting to blaming iOS for their products failure to live up to expectations). Give me results, resound, not excuses!

Developer Response

Hi,

First of all, thanks for your comment.
It is the phone there determines where the sound is sent and not the hearing aids.
We are seeing an issue on iOS 11.X with the audio routing. Normally this can be solved by disabling the function "Hearing aids play ringtone"

Best regards
App Support

Information

Seller
GN Resound A/S
Size
179.2 MB
Category
Medical
Compatibility
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, Arabic, Bulgarian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian Bokmål, Persian, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Traditional Chinese, Turkish
Age Rating
Rated 4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
© 2018, GN ReSound A/S
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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