iPhone Screenshots

Description

Plan your trip, track your ride, and pay your fare – all in the official RideKC mobile app!

Key functions:

Buy My Fare – Use your valid Visa, MasterCard, Discover, or American Express card to instantly purchase and use Single Ride and Multi-Ride (Day, Three-Day, and 31-Day passes) fares good for travel on all RideKC routes throughout the region. Reduced fares require ID when boarding. How it works:

1. Select a rider type (Standard or Reduced).
2. Select a fare type and “Add To Cart”.
3. Select “Checkout” when complete (or add more fares).
4. Select Payment Method (or enter a new one).
5. Activate your fare right before you board (only one activation is required for Multi-Ride passes).
6. Show your active fare to the driver.

My Fares – Access all New, Active, and Expired fares. Activate each fare once before you board. Store multiple fares for future use. Use up to 10 fares at once for a group. Quickly access your frequent fare type by adding it to Favorites.

Where’s My Ride? – Track your ride on most RideKC routes throughout the region. Tracking is available initially for all Missouri-side bus and streetcar routes and some KCK routes (#101, #107). More routes will be added as vehicles and systems are upgraded. Quickly access your daily route by adding it to Favorites.

Plan My Trip – Plan your trip on all RideKC routes throughout the region. Enter a street address, route name, stop name, or place name for your origin and destination.

Single Ride fares using the RideKC app do not require a printed transfer and are good for two hours. All fares are identical to paying cash or buying paper passes online. All existing fare rules apply. Refunds are not provided. Employer and student pass programs are not currently supported. Existing paper passes cannot be transferred into the mobile app.

What's New

Version 2.3

Sending feedback without logging in is now possible
Some minor bug fixes

Ratings and Reviews

3.8 out of 5

11 Ratings

11 Ratings

It’s fine

admknight

It is nice and simple to use but if you aren’t connected to a network of some kind (I don’t have cellular data) there’s a 60/40 chance it won’t let you pull up your ticket. There are times the countdown clock freezes and the app needs to be restarted losing the ticket until you are connected to the network again. Buses won’t show up on the bus tracker section.

Developer Response

Thanks for the feedback. All KCATA-operated routes do show up on the Where's My Ride feature. Can you refer to which bus route? Currently, Johnson County and Independence buses don't display and a fix for that is coming in 2018. A fix for the countdown clock (which appears to be unique to 31-Day passes) is coming in a future release. Please email appsupport@ridekc.org for future support requests.

Convenient but unreliable

justinrstout

It’s nice to be able to purchase fare quickly and see approximate arrival times. Sadly route and schedule information usually just does not appear on the map. Worse, the app crashes and freezes frequently, sometimes requiring a complete reinstallation. Keep spare cash for fare if you rely on this app!

Developer Response

Thanks for the feedback. Please contact us at appsupport@ridekc.org so we can confirm what version of iOS you are using. This will help us investigate the crashes you're experiencing (it helps to make sure your device is up to date). A new version (2.0) is coming soon that improves the amount of schedule information in the trip planner.

Was cool .. at first

djjohnson75

So the app was working fine at first then a couple days ago it completely crashed and I have no way of getting my money back from the paid tickets.. I’ve tried uninstalling and reinstalling and now I can’t even log in... this definitely needs to be fixed

Developer Response

Please contact appsupport@ridekc.org as soon as possible and include your email address or mobile number used to register. A new version was introduced last week (2.1), so please check to make sure that's the one you have installed.

Information

Seller
KANSAS CITY AREA TRANSPORTATION AUTHORITY
Size
20.2 MB
Category
Travel
Compatibility
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© RideKC
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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