iPhone Screenshots

Description

Download the RightTrack app – a safe driving tool brought to you by Liberty Mutual.

At Liberty Mutual, we believe safe drivers should pay less for their insurance. That’s why we offer RightTrack, a 90-day program that lets customers with safe driving habits save up to 30% on their insurance. As you drive around, the RightTrack app will evaluate four key safe driving habits (fast acceleration, hard braking, miles driven and late-night driving) to determine how much you can save with RightTrack. The more safe miles you drive, the bigger your savings.

The RightTrack app works in conjunction with the RightTrack tag device to automatically record your trips, capturing all the information needed to calculate your discount and give you feedback on your driving habits.
To sign up, you can contact your local Liberty Mutual office, call our toll free number at 1-800-837-5254, or get an online quote first at www.libertymutual.com/auto-insurance. If you’ve already enrolled, simply download the app and register to complete the set up process and start driving your way to a lower premium.

Liberty Stands With You.

*Please note: the RightTrack app is currently only available in select states.

What's New

Version 3.6.76

Thanks for using RightTrack! Updates made to RightTrack include:
- Bug fixes
- In-app program tutorial
- Improved driving feedback
- Introduction of more self-service options for support
- Better loading experience

Ratings and Reviews

3.1 out of 5

579 Ratings

579 Ratings

Spinning wheel of death

Bezsparks

So first off the whole process of even getting signed up for this program is horrible. They cancelled it on me 3 times and took away discount. When I called they said the reason was because I hadn’t signed up. I responded that there was never an email or anything telling me how to sign up. So I had to download the app to have the sensors sent to me (great thanks for letting me know in advance). The sensors arrive relatively quick, within a week or so. Now I’m trying to log back in and hook up the sensors and the app is not doing anything! Tried logging in and the login button just turns grey. Tried using the create account option and it gives me the spinning wheel of death. Tried to change password and it also gives me the spinning wheel of death. The app is not functioning whatsoever and their support button just has you call the support phone number which is currently closed. Now how can it be so hard to log into an app that you have already signed up for? It is also doing it on my wife’s phone as I tried to pull up on there... get your app together liberty mutual. This may be the worst ran program I have ever seen. I wonder how many people just give it up and lose the discount or are scammed as they don’t know how to activate. Please make this process more streamlined and for goodness sakes..... SEND SOME MATERIAL ON HOW TO ACTIVATE THE PROGRAM before you go deactivating people’s discounts!

Whats behind the curtain?

TK19476

Ok - yes the app is confusing to set up but once you get through that part it starts showing you savings. We have 5 cars and 5 drivers. Started off with about $200 for signing up. Then we tracked it every day. You really need to stop and start slow. It is ridiculous how sensitive these tags are. In all of our cars we have managed to figure out the right formula except the van we have. It seems like it is impossible to accelerate or brake slow enough for the van. I think it may be because the car is soft and leans back and forth that it mistakenly reads hard breaking and acceleration? But who knows? Maybe because we have liability only on that vehicle they do t want to lower it. Oh yeah. And they simply reduce savings for no reason. We were up to $614 and the next day they took off $200 from our 2 Mercedes that had only excellent driving recorded. They could not tell us why. No bad events happened. I think you should not expect to save more than about $100 per car. 25% is absolutely BS. They get to track you for 3 months and then give you what they feel fits their profit model. They won’t/can’t explain the tracking model. A clear indication of formulas they don’t want to discuss. You might be better off shopping your rates than going through this nonsense.

OK program, with its problems

Octopus ridge

We just finished this program with a 20% discount, so it is possible to get a heavy discount from it. In that sense, we’re very happy with this app. I commute an hour each way on the highway to school five days a week, so I was pleasantly surprised by the size of the discount. I did rack up some braking events from random events (yellow lights, deer, cars swerving ahead of me), but they ended up balancing out.

That being said, make sure to be very vigilant about checking your trips. Multiple times we had trips on our account that supposedly happened in the middle of the night with 5+ acceleration events... in which I apparently took 6 hours to travel less than a mile. Obviously impossible. After contacting customer service, these trips were removed from our account, but it was a pain to have to contact right track to have these obviously impossible trips removed every time they happened (multiple times).

Ultimately, the whole experience was worth it and right track customer service was very helpful when contacted, but the app definitely has problems.... caveat emptor

Information

Seller
Liberty Mutual
*WEA.AppPages.Size*
65.1 MB
Category
Utilities
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad 2 Wi-Fi + 3G, iPad Wi‑Fi + Cellular (3rd generation), iPad Wi-Fi + Cellular (4th generation), iPad mini Wi-Fi + Cellular, iPad Air Wi-Fi + Cellular, iPad mini 2 Wi-Fi + Cellular, iPad Air 2 Wi-Fi + Cellular, iPad mini 3 Wi-Fi + Cellular, iPad mini 4 Wi-Fi + Cellular, 12.9-inch iPad Pro Wi-Fi + Cellular, 9.7-inch iPad Pro Wi-Fi + Cellular, iPad Wi-Fi + Cellular (5th generation), 12.9-inch iPad Pro Wi‑Fi + Cellular (2nd generation), 10.5-inch iPad Pro Wi‑Fi + Cellular, and iPad Wi-Fi + Cellular (6th generation).
Languages
English
Age Rating
Rated 4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
© 2017 Liberty Mutual Insurance Company
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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