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The Ritz-Carlton Hotels & Resorts

By Marriott International

This app is only available on the App Store for iOS devices.


Legendary Service. At Your Fingertips.

The Ritz-Carlton Mobile App allows you to navigate your journey and enhance your experiences at The Ritz-Carlton destinations around the world. As a Rewards member, you will enjoy exclusive, anticipatory benefits including Mobile Check-in with Room-Ready alerts (including Elite Benefits for Gold and Platinum members), Mobile Requests for anything you may need during your stay and Mobile Check-out to request a copy of your guest folio.

The app offers a distinctive digital experience allowing you to manage your account, track upcoming reservations and reserve future stays all from the palm of your hand.

To unlock these exclusive guest services, visit for more details.

- Available for iPhone, iPad and Apple Watch
- Add your Rewards membership card to Apple Wallet
- TouchID on iPhone and iPad for simpler sign-in
- Seamless use of maps to improve searches and directions to or from hotels
- Available in English, Chinese (Simplified), German, French and Spanish

- Search for hotels using your current location, an address or point of interest
- Browse hotel photos, maps and amenities before reserving, or simply call a hotel (varies by device)
- Find inspiration and ideas for upcoming adventures with articles from
Journey into The Ritz-Carlton
-Reserve The Ritz-Carlton hotels as well as other brands within the Marriott portfolio

- Add reservations to Apple Wallet and your calendars
- Save and manage hotels to allow for easier, faster rebooking
- One-touch calling to contact hotels directly
- Home screen updated to reflect current stays, allowing you to readily access reservation details and guest services during your stay

- Check in prior to your arrival and receive notification when your room is ready
- Gold and Platinum Elite members enjoy priority upgrades and priority late checkout
- Request a shoeshine, valet service or more fresh towels, via the app
- Request your eFolio without stopping at the front desk
- Curated recommendations for dining, spa and local attractions, as well as details on hotel events. Ability to make dining and spa reservations, via the app.

- Convenient enrollment in The Ritz-Carlton Rewards program
- Access to exclusive preferred rates
- Anywhere access to your account balance, nights, points and activity history
- View your SPG® and The Ritz-Carlton Rewards accounts and transfer points between them

What's New in Version 3.1.1

This release is a bug fix for some of our guests who were experiencing app crashes. We sincerely apologize for the inconvenience and are committed to continuously fixing bugs and delivering enhancements. Thank you for your feedback and understanding.

Thank you for using The Ritz-Carlton App. We appreciate your loyalty and look forward to your next stay with us. Please contact us at with any questions or feedback.

Please enjoy an enhanced app experience with our latest updates.
- Modify Reservations: Easily edit dates, rate, room type and payment details for upcoming stays
- Reserve with Rewards Points: Select “Rewards Points” under options to search for a hotel using points. Redeem points for your next stay, and your Rewards account balance will be updated instantly
- New Ways to Reserve a Stay: Search hotels using a point of interest or a specific property name.
- Manage Reservations: From one screen you may check-in/checkout, make service requests, call a hotel, modify/cancel reservations or send an email/text with stay details
- Improved Directions: Tap on a hotel address to copy and paste it or to open it in Apple Maps, Google Maps or Waze
- Edit Your Profile: Update personal information, earning preferences and email subscriptions
- Remembered Room Preferences: Preferences selected and saved while making a reservation will be remembered for future bookings


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Customer Reviews

Intuitive; gets the details right

Intuitive app that gets it right quickly and easily. Search quick and accurate.

The Ritz-Carlton Hotels & Resorts
View in iTunes
This app is designed for both iPhone and iPad
Offers Apple Watch App for iPhone
  • Free
  • Category: Travel
  • Updated:
  • Version: 3.1.1
  • Size: 79.9 MB
  • Apple Watch: Yes
  • Languages: English, French, German, Simplified Chinese, Spanish
  • Seller:

Compatibility: Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Customer Ratings

Current Version:
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