The Ritz-Carlton Hotels & Resorts
By The Ritz-Carlton
Open iTunes to buy and download apps.
Introducing the official, complimentary Ritz-Carlton Mobile App.
The Ritz-Carlton App is your reservationist, local guide and on property concierge all in one. It is the newest way to help you navigate your journey and enhance your experiences at The Ritz-Carlton destinations around the world. Let the memory making begin.
With The Ritz-Carlton App, you can:
- Make hotel reservations at The Ritz-Carlton hotels and resorts worldwide
- Access your account or enroll in The Ritz-Carlton Rewards program
- Utilize our new Digital Guest Services, such as Mobile-Check-In, Check-Out, Real-Time Folio and Service Requests as a Rewards member at many of our hotels
- Mobile In-Room-Dining and Poolside ordering as a Rewards member available at select hotels
- Create and share "Travel Posters": Through our new travel poster feature, guests can choose from over 40 destination wordmarks, travel stamps and special filters to enhance their travel photos, creating a unique memory to share
- View and edit upcoming reservations
- Browse full hotel information, photo galleries and amenities
- View interactive maps and turn-by-turn directions to our hotels
- Receive and view special offers while staying at our hotels
- Learn about events at the hotel during your stay
- Unlock experiences and stories at our hotels with our built-in QR code scanner
- View recommendations and tips from our world-renowned concierges
The Ritz-Carlton App makes use of location data to present relevant and timely content based on their users' current, only if the particular user has opted in to share location.
What's New in Version 2.3.1
We appreciate your feedback and are pleased to share the following updates for this version:
- Enhanced view reservation details and ability to edit/cancel reservations (accessible via Rewards account slider)
- Easy access to My Account and My Profile
- Users can now access hotel information and book spa treatments (at select hotels) from guest service screens
- Ability to zoom in/out while viewing PDF menus and documents
- Easy access to forgot password
- Optimization updates to support different screen resolutions
- Various bug fixes and improvements
Love the mobile check in and check out
Used it at a couple of hotels now and really love that feature
Calendar won't load
I've been trying to make a reservation but the calendar won't load. I expected The Ritz not to have simple issues like this.
Crashes. Internal server errors. Waste of time.