iPhone Screenshots

Description

Rover is the #1 pet sitting and dog walking app. Get trusted pet care in your neighborhood.

The Rover app was created for dog people by The Dog PeopleTM. Through the app, get adorable photo updates, GPS tracking of your dog’s walk, an easy way to message sitters or manage your business, and a secure way to book and pay.

With over 100,000 pet sitters and dog walkers in the U.S. and Canada, Rover makes it easy to book pet care you can trust.

PEACE OF MIND
95% of reviewed services receive a perfect 5-star rating.
Rover accepts less than 20% of potential sitters, because your dog deserves the best.
Every service booked on Rover is backed by premium insurance, 24/7 support, a reservation guarantee.

FAST & EASY
Contact and message sitters and dog walkers, right from the app. Receive messages from sitters when you're on the go.
Hassle-free and secure payments, every time.
Get a map of your dog's walk, pee/poo and food/water alerts, and a personalized note from your sitter or dog walker.

FOR PET SITTERS AND DOG WALKERS, TOO
Send photos, videos, and messages to pet owners with just a few taps.
Get paid on the go—it’s simple and secure with the Rover app.
Seamlessly manage your business, even if you're at the dog park.
Enable push notifications to respond faster than ever to booking requests.
Create Rover Cards to seamlessly share information with your clients.

IN THE PRESS
Rover has appeared in:
The New York Times
The Today Show
The Wall Street Journal
USA Today
ABC News
And many more!

Note: Rover uses location information in the background for tracking active services. Continued use of GPS running in the background can dramatically decrease battery life.

What's New

Version 3.73.0

+ Check out the More tab to learn about inviting friends and getting rewarded!
+ Performance improvements
+ Bug fixes (nobody likes fleas)
I'm a pup
That's what's up
Invite your friends!
Make amends!
Cause I'm furry
In a hurry
To go outside
To stride with pride
~ Anonymous Rover Pup

Ratings and Reviews

4.9 out of 5

50.6K Ratings

50.6K Ratings

Good for extra cash, but it’s always crashing

eliiseeee

I’ve been using Rover for over a year now and it’s been great using the app to earn extra cash. I set my rates and my schedule with it and can talk with clients through the app. Also, I love that you can contact their customer support line to edit the booking if the client makes a last minute cancellation or date change. I’ve had great service with the customer support line every time.

HOWEVER. My biggest pet peeve is that IT IS ALWAYS CRASHING. I’ve updated to the latest software, I’ve deleted and reinstalled SEVERAL times, and I’ve reset my phone. Nothing has helped. It’s super frustrating because it’s always happening while I’m walking a client. In the middle of a walk, it’ll just shut off MY ENTIRE PHONE and my phone will restart. I can’t even open the app without it crashing 3 seconds later. Or I’ll try and add a picture/pee/etc, and it’ll crash. At times when I finish a walk or check-in, it’ll shut off my phone and when I try to open the app, the walks/check-ins will sit on the page and not send and I’ll try and send and it’ll restart my phone again. I get messages from owners because they’re concerned that they haven’t received a Rover card after it’s started and I have to explain that it’s a glitch. If this could be fixed, I’d give the app 5 stars.

Developer Response

Hello, thank you for sharing your feedback and we’re glad you enjoy being a sitter with Rover. I’m sorry to hear that the app hasn’t been working well for you and would like to learn more about what’s happening. Rover Support is available 24/7 at 888-453-7889 and we’d appreciate hearing from you so that we can look further into whats going on. All the best, Alyxe W.

Gives sitters the freedom to do their best

Dog psychoanalyst

I've worked for a couple of dog walking companies, and Rover is my favorite. I get to set my own wage. If I'm getting burned out, it's easy to temporarily turn off my availability to new clients or alter my calendar. Rover is great when there is an emergency, very supportive and willing to pay for vet care. The fee they charge for providing customers to you and insurance during stays is a lot less than the other company, meaning I don't have to rip off my clients to make a good wage. The app is great. I've hardly ever had issues with it and it doesn't need to be updated constantly. I would like if the walk map was more accurate, but that is a minor concern. The big difference with Rover, is that I get to talk with customers instead of going through a middleman, which makes me more comfortable when meeting new customers, and creates less problems with gaining access to the dog. Rover also allows you to decide with the owner what times work best for both customer and walker. The one downside with Rover is that they don't have an option for giving tips, which can be frustrating when you go above and beyond for a client. Other than that, I do love Rover!

Liked them...at first

spilly34

I loved the sitter we used, so much I had them watch my babies multiple times.
We were out of town when my Boston was bit by another dog that was being watched. Not the sitters fault at all. My dog was bit on the eye, all three eyelids were punctured, his eye bleeding. I took him to the doggie ER. They were concerned the bite may have hit his cornea (it did). They sent me home with meds to fight off a nasty infection. This was going to be an ongoing injury that was going to take time to figure out the diagnosis (he still may need his eye removed). This was devastating news to me with him being my “first born” and all.
Then Rover called and said that their insurance would cover the cost minus at $250 deductible for a 30 day window.
This was great news. However somewhere the lines were crossed and I was under the impression that because it was an ongoing diagnosis that they would still cover the costs. I was wrong. Now I’m on the hook for whatever medical procedures are needed due to his injury. This is flat out wrong in my opinion. Some may not see it that way, but my dog is now blind in his eye due to retinal disconnection from the dog bite. I won’t be using Rover anymore, nor would I ever recommend them to anyone. My dogs are family. I wish I had paid better attention to the fine print.

Developer Response

Hello, We're so sorry to hear about your dog's injury and hope that their doing better now. The third-party insurance company we work with has set a timeline limit for eligible coverage and we can completely understand your frustration with that. If you need any further assistance we’re available 24/7 at 888-727-1140.
All the best,
Jenni S.

Information

Seller
A Place for Rover, Inc.
Size
117.3 MB
Category
Travel
Compatibility
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
© Rover.com, All Rights Reserved
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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