Royal iQ is the personal vacation management app that allows you to maximize your experience once onboard of Quantum of the Seas, Anthem of the Seas, Ovation of the Seas or Harmony of the Seas.
With Royal iQ, you can:
• View the Daily Cruise Compass
• Book Shore Excursions
• Make Dining Reservation
• Schedule Entertainment (i.e. - Grease & We Will Rock You)
• Reserve Onboard Activities (i.e. - RipCord by iFly & FlowRider Lessons)
• Call & Text Others Onboard for a Nominal Fee
• Make & Receive Calls to Friends & Family on Land for a Nominal Fee
• View Your Statement
Please note, Royal iQ only works onboard Quantum, Anthem, Ovation and Harmony. Guests must be connected to "royal-wifi." There is no charge to connect to royal-wifi or use Royal iQ except for the calling / texting functionality which has a nominal fee. To receive calls, friends and family can dial 305.351.2432 or 844.RoyaliQ.
Ratings and Reviews
Bad tech is worse than no tech.
App would be good, but not great if it actually worked properly. You are encouraged to use this app (on your device or a version of it running on kiosks on the ship) to book dining, show, dinner and tour reservations. Including guests from other rooms in your reservation requires that you search for them by last name and room number. I'm on Anthem with a group in four rooms and most have different last names, I have to do this FIVE times for EVERY reservation. It is only after you do all of this that you see a list of what's available. If nothing, then you just wasted your time. If there is a scheduling conflict you are notified, but you aren't told what it is--maybe someone else can open the app on their phone and tell you. If you are lucky enough to to find something, cross your fingers and book it. We got a vague error message at least 50% of the time. Roll eyes. Repeat. We gave up and made some bookings with a real person and the app did a poor job of showing these. Times were wrong and people were missing. We had to double and triple check everything. All in all this app and system was more of a time waster than a time saver.
Coming from a software developer, this app is wonderful
I’m cruising in March 2018. Not sure what these past reviews are saying, maybe there have been updates since, but I find this app to be extremely useful. Right away you connect it to your personal account where you can book dinner, shows, and excursions if you’d like. It also has the full daily schedule. My favorite feature is the in-app calling/texting. Only $8 for the whole week to stay connected with people on board. We didn’t want to buy a phone plan with our cell company cause we wanted to be “off the grid” but this allows us to be connected with each other while still laying low from the Internet. Only criticism is that the UI is a bit clunky, however it is still fast and responsive with no bugs that I’ve noticed so far, and that’s all that matters. 9.5/10, you impressed me Royal Caribbean!
Time for an update
I’m not sure what Royal Caribbean is waiting for. The current version of this app has been out for a year now, had received mostly bad reviews and no new updates are in sight. Royal Caribbean has spent so much money on New ships and renovating older ship, why is it so difficult to update an app they created to make things simpler for the passengers onboard. The other thing they need to do is design it to work on a tablet also because it would make it easier to read the daily paper of activities and make plans for the day. Notice to Royal Caribbean: wake up and listen to your customers, we HATE your app in it’s current state. Update date it even if it means starting over from the ground up. We pay lots of hard earned money to pay to go on vacation on your ships, don’t spit on our faces with an an outdated app for the times. We should have an app as advanced as the most modern ships and technology you have on those ships now.
- Royal Caribbean Cruises Ltd.
- 183.8 MB
- Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- © 2017 Royal Caribbean International
With Family Sharing set up, up to six family members can use this app.