iPhone Screenshots


Sacramento City 311 handles all City municipal service requests that are not police and fire related. This application allows the user to make service requests 24 hours a day, 7 days a week, including holidays. We are committed to customer service and look forward to hearing from you.

What's New

Version 3.4.2

Version 3.4.2
Updated back end integration to include mobile version support, updated listed version number, recycle reminders, links, enhanced address parsing, and included multiple bug fixes.

Version 3.2.3
Updated to support OSC integration, home screen update functionality, removed in-app recycle reminders, added home number vs cell attribute, and various updates to text elements.

Customer Reviews

Sac city, do you even use 311?

Nutty north side

When you call 311, you have to call a few times until the call agrees to be dialed. On the app, you submit a request but only to get told that itcan't go through. What's next? Well, they say send an email. Yes, emails are reliable. Let me just stop calling 311, stop using the app, and write emails for everything. Are you guys hiring for app developers? I'm not one but seems like I can do a better job. Maybe go for Mayor next.

App broken


The app lacks functionality. You cant even submit the traffic complaint. If you submit the street lighting complaint says there's an error. If you do get it to take your issue never addressed.

Inaccurate info


The Sac311 app kept giving me the wrong information for trash collection days. I called and notified them of the inaccuracies of the app and it still hasn’t been fixed.


City of Sacramento
9.9 MB
Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch.
Age Rating
Rated 4+
© City of Sacramento/ Graviton Consulting Services


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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