Sacramento City 311 handles all City municipal service requests that are not police and fire related. This application allows the user to make service requests 24 hours a day, 7 days a week, including holidays. We are committed to customer service and look forward to hearing from you.
This version contains a fix for the address validation error in the previous version.
Ratings and Reviews
Sac city, do you even use 311?
When you call 311, you have to call a few times until the call agrees to be dialed. On the app, you submit a request but only to get told that itcan't go through. What's next? Well, they say send an email. Yes, emails are reliable. Let me just stop calling 311, stop using the app, and write emails for everything. Are you guys hiring for app developers? I'm not one but seems like I can do a better job. Maybe go for Mayor next.
You can’t through by phone so you try the app. Your choice search for your answer or make a service request. I want to ask a question. I am not asking for a service at least I don’t think I am. Who knows! Hey city of Sacramento -ever hear of user testing? Usability? Findability? Readability? I doubt it. Don’t waste your time with this app until it is more customer-focused.
I’ve used the app many times to report illegal dumping and have seen my neighborhood much cleaner because of it.
- City of Sacramento
- 10.1 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- © City of Sacramento/ Graviton Consulting Services
With Family Sharing set up, up to six family members can use this app.