Safeco customers, get quick and easy service and support on the go! Everything you can do in your Safeco online account, you can now do on your phone or tablet – and more.
• Report an Auto Accident: Submit accident details, photos and witnesses, and request a tow – all without logging in.
• Check the Status of Your Claim: See where things stand or email your adjuster directly from the app.
• View ID Cards: Pull up your proof of insurance in just a few clicks by logging in to the app. Note that ID cards displayed in the app are not valid proof of insurance in all states, you should still keep your printed ID card in your vehicle.
• Pay Your Bill: Check your balance, make a payment, register for automatic payments and more.
• Review or Update a Policy: View policy documents, add/delete drivers, update your auto or home loan provider and more.
• Click to Call: Easily contact the Claims Center for home and other non-auto claims, call your independent agent or get Roadside Assistance.
Already have a Safeco.com account?
Just download the app, and you’re ready to go!
Need to create an account?
You can do so from the app or at Safeco.com. Then add the policy or policies you’d like to manage online.
Fingerprint login is now available on compatible devices
Home claims can now be reported in the app
Ratings and Reviews
Poor design and poor execution on IOS
The logon screen would benefit from loading the email entry keyboard. After logging on, the opening is screen patently uninteresting and badly in need of an actual graphic designer. I suspected there might be trouble when I saw that the app only functions in portrait mode. I selected the view ID cards button and got to a screen with no ID cards. Looked around and saw a button that says ‘I’d like to...’. Correct me if I’m wrong but didn’t I already tell you what I want do just a few seconds ago??? So I’m in for a penny, in for a pound, I tap on it. Three layers in and still no cards. But there is a link to a pdf that says view/print. I’m thinking I finally arrived so I tap on it.I am directed to what looks like a home grown display of a two page document that is my cards. But it’s like a bad practical joke because this display has no user interface except fore a “done” link. What is most glaringly missing is any facility at all to print the document. So somebody tell me, why did I download this app. I am newly switched to Safeco and I am already questioning that decision. Maybe they keep their premiums low by skimping on the web development staff. Makes me wonder where else they skimp... well off to my laptop browser to see if the website is any better.
No fingerprint support; doesn’t remember password
Imagine this, I’m in an accident, want to use this app, which I haven’t logged into in ages... just emailed I want the app the most, I’ve forgotten my password... I’m trying to talk to people, the app won’t work, gotta call people... or I want to check my policy... or... but the app doesn’t remember my password.
The way banks handle this is they let you create a read/only account, and/or use iPhone’s fingerprint reader. No risk to anyone, and now I don’t have to remember a password. Now I *use* the app. I create aggressive passwords that protect me. The only risk is when phone is lost or stolen... but with 10 tried wrong passwords, phone erases itself or I can remotely erase manually, if my phone was stolen.
Alternatively, you’ve incentivized me to pick weak, easy to remember passwords in order to use your app, which means I don’t use the app.
Every major bank has a solution to this. You should also.
Hello! I wanted to offer a belated thank you for your feedback and let you know that today we introduced fingerprint login as you suggested. I apologize for the inconvenience you experienced before we were able to offer this new feature. I hope this new capability makes managing your policies just a little bit easier. Thank you!
This app should actually be banned for violating terms of the App Store Guidelines, specifically section 4 Design, subsection 4.2 Minimum Functionality:
"Your app should include features, content, and UI that elevate it beyond a repackaged website. If your app is not particularly useful, unique, or “app-like,” it doesn’t belong on the App Store. If your App doesn't provide some sort of lasting entertainment value, or is just plain creepy, it may not be accepted."
I just actually got stuck on a webpage within this app and couldn't even get back without force quitting it. Please remove this embarrassment, Apple.
Hello! Thank you very much for your feedback. We are actively working on adding additional features such as offline-ready mobile-friendly ID cards and Touch ID. I hope these will improve your experience with the app. In the meantime, I hope the existing roadside assistance, accident reporting tool, and additional features currently available provide you with some value. If you are running into any issues, please reach out to me at MobileSupport@Safeco.com so we can work to resolve them for you. Thanks for your feedback to help us understand how best to meet your needs!
- Safeco Insurance Company of America
- 95 MB
- Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- © 2017 Liberty Mutual Insurance Company
With Family Sharing set up, up to six family members can use this app.