Screenshots

Description

New Look, same great product! Salesforce1 is now Salesforce.
Run your business from your mobile device. Salesforce unifies your Chatter, CRM, custom apps, and business processes in a modern experience. Whether you're in the office, on an airplane, or checking in from a coffee shop, Salesforce is your key to productivity. Access all your CRM data, existing customizations, and breakthrough productivity tools from anywhere.

Manage your day.
Stay on top of your day, from viewing your scheduled events to getting updates on accounts on the go. Tap into conference calls, fast. Easily access and update your CRM data after meetings. And get the information you need, when you need it.

Advance your deals.
Sell on the go and close deals fast. Take action from anywhere on any device with contextual notifications. Get instant access to all your sales actions with the publisher, right in your feed. Log calls, create and update opportunities, and complete sales tasks.

Track your performance.
Get live updates and a real-time view of your business from the palm of your hand. Reports and Dashboards are available when you need them so you can make informed decisions from anywhere.

Collaborate with your team.
Connect with your colleagues and team members instantly, no matter where you are. Collaborate with Chatter to create, view, and manage conversations from your mobile device. Attach photos or files directly to your Chatter feed so you can keep moving and drive your business forward.

With the power of the Salesforce, you can now connect to your customers in a whole new way, all from your mobile device.

What's New

Version 17.1

• Bug Fixes

Ratings and Reviews

4.7 out of 5
99.3K Ratings
99.3K Ratings
er_got

It would be difficult to produce a worse SalesForce app

What a horrendous, awful application. This app is bad enough that it is often touted as the reason that people in my organization are unable to do 100% of their work from an iPad Pro - “I’d love to, but I need to use SalesForce on a consistent basis”. If SalesForce is Hugh Grant, SalesForce1 is Andie MacDowell; dragging down the entire operation, forcing constant recaptures of her dialog because she’s unable to enunciate properly, and generally making the whole process feel much more like a funeral than any of the four weddings.

Let’s explore a scenario: You’re looking at a case record, and you’d like to communicate this case to your coworker. You swipe up and grab your company’s chat app to split screen - but wait, SalesForce1 doesn’t support multi tasking. That’s OK. You open up the share menu in SF1. Or rather, you try to open the share menu, only to find there IS no share menu - SF1 lacks ANY way to produce a shareable link to any record, contact or entity. You look at the case number and select it in order to copy. The cursor does not appear. You tap again. Yes, SF1 has also limited your ability to grab particular blocks of text. You’re forced to type out the case record, swapping back and forth between apps a few times to make sure that the 12-digit string is faithfully recreated. You weep softly into your Smart Keyboard and move back into your parent’s basement.

Developer Response

Thanks for taking the time to share your feedback, especially in detailing out the specific ways your team wants to use the app to collaborate and multitask across information sources. I'm sorry to hear about the frustrations you're experiencing. In an upcoming release, we plan to add a feature which will allow you to share a direct link to a record.

jtr02a

Ok, when it works

Using app on an iPhone X and have constant issues. When I click a SF link that opens in the app, it only works occasionally... most of the time it never loads the screen. Additionally, reports of any size are practically unusable. Furthermore, when attempting to log a call, it should be more intuitive (checking matching leads/contacts/accounts in close proximity to the device). Instead the user has to perform a specific search and hope the results are relevant (and actually show up). For the amount of money spent on SF, one would hope to see a better thought-out and more thoroughly tested app. Very disappointing; my outside sales reps continually tell me it is easier to boot up their laptop to log a call then try to frustrate themselves with the app.

Reese125

Horrible user experience -needs overhaul

A $112 stock, millions of users do business on their Androids/iPhone every day, but yet the developers of this app still don’t get it or flat out don’t care because they are more concerned with business to business functionality.

The old Salesforce app that they made us delete Dec 2017 was hands down 100 x’s better then this app. I am on the go non-stop, need quick access to get to a phone number, call that person, jump out , go to another account, create a contact/acct etc....but u can’t do that with this app. Not even close.

Pros:

Not much -truly

Cons: I don’t want to have to click 5 times to get to the clients phone number. Load times are much longer. The alphabetized account list on the old app was fantastic —hit the letter —accounts come up. Now I have to start typing, then I have to click “related “ to see a contacts list , then scroll down and hold to see more contacts ?

Guys cmon....really? $112 stock and this is the the best experience you can give us. It’s like you want people to move on from your services.

Information

Seller
salesforce.com
Size
136.2 MB
Category
Business
Compatibility
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
Age Rating
Rated 4+
Copyright
© 2018 by Salesforce.com, Inc.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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