By Hanwha Techwin Company Limited
This app is only available on the App Store for iOS devices.
Samsung SmartCam mobile application lets you view the live video and use two-way audio communication from your network cameras anywhere with your smartphone if you use Hanwha Techwin's security system. SmartCam mobile is a free application designed specifically for Techwin's security network product.
◎ iOS Versions 8.x/ 9.x /10.x
◎ Current compatible with such models as:
-SNH-1010N, SNH-1011N, SNH-P6410BN, SNH-E6411BN, SNH-6440BN, SNH-V6417BN, SNH-V6110BN, SNH-V6430BN, SNH-V6414BN, SNH-V6410PN
(Supported models will be updated continuously)
◎ Recommended settings of a network camera
- If using Wi-Fi communications: 20fps @ 320x240
- If using 3G communications: 5fps @ 320x240
- View live streaming video
- Supported format: H.264
- Event alarm notification service
( Event alarm notification service only work when a user is logged in. Does not work when closed by home button.
- Easy video monitoring in the 3G mobile and Wi-Fi environment
- Two-way audio communication
◎ This application uses FFmpeg and SDL under LGPL v2.1
◎ The device can limit the number of users depending on network traffic status.
What's New in Version 2.84
It does work!
Not sure why other folks are having issues. The app works as designed. Are there limits? Sure, just understand what they are and set your expectations. Otherwise, invest in a different solution after you do the research. With the current system I can administer all six cameras as expected. I'm able to monitor each camera with varying results depending on network performance which depends on cell service or local ISP and how well WiFi is performing on your home LAN/WAN... your mileage on may vary. Again, can't blame the app for a poor local network or signal - if you can get a good connection from the camera all the way through the chain to your mobile device then all is good. Issues are really around poor WiFi performance of the cameras themselves... Had to invest in additional access points to boost my home WiFi performance to get reliable connections to each camera. Now that everything is tuned for optimal performance the whole system works like a charm! It's all about the network, from camera to App.
Does not work on cell connection iPhone 5s
This app has iPhone 5S - specific error. When iPhone 5S is on cellular connection only (no wi-fi), app works only in relay mode. This means you can not access videos stored on camera's SD card. Apparently, in iPhone-5S version, app checks if you are on cell connection only, and switches app to work in relay mode only. I was able to prove it using this setup: 2 identical iPhone 5S, placed next to each other. Step 1: disable wifi in both phones, launch SmartCam on both phones (one by one) - and you will get relay mode only. Close apps on both phones. This step just confirms that app on either phone does not work. Step 2: Enable WiFi Hotspot on one phone, disable cell reception on the second phone, enable WiFi on the second phone and connect to the hotspot created by 1st phone. Launch SmartCam app and you will see that it works in full mode, w/o relay.
Support is not helping, ther official story is that Relay mode is used only if there is no enough bandwidth. The experiment above shows that it is not true.
Bottom line: if you have iPhone 5S, DO NOT buy these camearas. You will not be able to use them as intended.
Works For Me
While I do not dispute others' posts relating their poor experience with this app, I'm not understanding it. I've used it for about 2 weeks and found it to be trouble free. Once installed, it automatically incorporated the login data from Samsung's previous app already installed on my iPhone, and it easily connected to all my Samsung Smartcams. Although I was forced to upgrade to this new app, l am glad I did. I like this app much better because it displays in higher definition and is easier to flip through all my connected cameras. I'm using an iPhone 7. Maybe there is something about that that improves performance.
Now, if only Samsung would get their PC Windows web site fixed. Limiting access to Internet Explorer is really lame.
- Category: Photo & Video
- Updated: Apr 14, 2017
- Version: 2.84
- Size: 54.8 MB
- Languages: English, French, German, Italian, Japanese, Korean, Polish, Russian, Simplified Chinese, Spanish, Thai, Traditional Chinese, Turkish
- Seller: Hanwha Techwin Company Limited
- © Copyright @ 2015 Hanwha Techwin All rights reserved.
Compatibility: Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch.