SafeStop™ is the mobile app that connects parents and school officials to the vehicles transporting their students. The app allows users to view the location of their student’s school bus, see Estimated Arrival Times for the bus’s arrival at their stop, and receive Alerts & Messages from the school or transportation provider, all in real-time! This app is the definitive answer to every parent’s question: “Where’s the bus?”
Ratings and Reviews
This is an awesome idea with such potential! Soon, it will be a 5/5 app but for now it gets a 3. I could see myself relying on this app so a couple things need to change. As a mother with a son in the bus, my suggestions would be:
1. Follow the bus, NOT THE DRIVER!! Example: bus was broken and new bus and driver is being used, normal driver is on a different route. I want to know where my son is, not where the normal driver is. This caused much concern thinking my son was 4 miles away from the school.
2. Live update! I do not like the lag, it’s a difference of a whole bus stop. Using it for 5 days I quickly realized it reports a good 2 stops behind where it actually is.
3. Change the time of arrival “arriving 8:08” but if it’s running late you could make it “running late, approximate arrival: 8:18”
Again, this is app going the right direction. I will continue to use it and hope that my suggestions get taken seriously. The sensitivity of the information makes it extra important that the quarks get worked out. I won’t say it was rushed to the market, but I do think it’s still in a beta phase.
Almost never works and terrible support
Terrible product and support to the point of being dangerous.
It has been months since I have been asking the company to fix their product, with nothing other than empty replies. Originally, months and months and months ago, the app would occasionally track the location of the school bus. Which is the key point of the app. But for months, despite numerous emails to the company, the app no longer tracked my child’s bus location, initially creating a dangerous situation where I was unaware of my child’s location and could have left them unattended at a stop if I was not more vigilant. Really really horrible support and failure to protect our children with this incorrect location data.
*I urge any school that uses this product to put in their contract the requirement to immediately correct any location tracking failures under penalty of Full refund of any payments made together with potential of additional monetary damages*
Once again, and I reiterate, I gave the company a very long time to correct their issues before writing this review. Shameful.
I absolutely love the idea for this app and I hope that it keeps getting better. The times are pretty accurate but not always. I hate that when one bus is broke down I don’t know what bus number is coming for my child and then I’m not able to track that bus because it just shows the normal bus parked in the bus yard. I also wish it would just show one pick up time and one drop off time but it shows several on mine and every time I try to remove them they just show right back up the next day.
With Family Sharing set up, up to six family members can use this app.