SeatGeek is the smart way to buy and resell tickets to thousands of sporting events, concerts, festivals, and Broadway shows. Every deal is color-coded from best to worst and mapped on an interactive seating chart with real photographs from every section. Tickets are backed by SeatGeek's 100% buyer guarantee, and resellers may list tickets above or below face value.
- Scan SeatGeek at the venue to enter your event
- Send tickets to friends for free or for $$$ (U.S. only)
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- Sell tickets effortlessly on the SeatGeek Marketplace (U.S. only)
- Discover new events personalized for you
- Track your favorite artists, teams, & shows
- Cash out to your bank account or Venmo
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Ratings and Reviews
DO NOT DOWNLOAD THIS APP!!!!! They do not keep their word when they say you will get an email with your tickets two days Before your event. I waited for my email and never received anything so I had to call them. They said to give it some time because they were taking care of all the orders (I understand but not problem) I waited until the next day and still no email. So I called in the morning once again they said to wait so I waited and waited, literally I called 4 times through out the day and they were no kind of help!!! Mind you this is already one day before my event. Finally some guy was able to help me and said I have to drive to Marriott medical center in downtown to pick them up!!!! Why a medical center who knows ? It sounds very sketchy but we’ll see. I was also told to go at 10:00 am. This people don’t know if I was going to be available to drive there and pick them up, now I have to make time out of my day right before my event to drive to downtown and pick them up. I ordered them online for a reason, I was supposed to get them in my email for a reason. But lesson learned I will never use this app again & I will delete it off my phone, anyone that is about to download this app please don’t im being very honest about this and all you’re going to get is stress by using this app!. I feel sorry for the people running this because apparently they don’t know how to handle business!!!! Y’all need to do something about all the lies y’all be saying!!!!!
Bad technology and follow through
Never again will I use seat geek. Just use StubHub. I purchased tickets for a Carolina Panthers game. I bought them three weeks in advance. I didn't get the email that the tickets were available to download until 5pm on Friday before the game. I was already on a plane to Charlotte at that time. You then must print the tickets so I had to search for a place to get online and print the tickets. With StubHub, you can save e-tickets to Apple Wallet so no need to print. Get with the times and it should not take three weeks to get the tickets. Delete the app!
As a follow up to the developers response, you didn't address my frustration. You put the blame on the venue or event however I've never had the issue of waiting 3 weeks for tickets when using StubHub. Plus, printing out tickets should be an option, not a requirement. Out of date technology. It should be SeatGeek's policy that if a ticket is sold, it should become available within a reasonable amount of time after purchase. I should not have to wait three weeks to get the tickets that were already confirmed and paid for. I shouldn't have to wait until the Friday before a game to get tickets when I purchased the tickets weeks before. That is a SeatGeek issue with setting policies with those selling the tickets. I've never had the same issue using StubHub....ever!
Developer Response ,
Hey there — delivery timelines do differ by listing and are influenced by both artist and venue policies. Sometimes this does mean that tickets are delivered sooner to your event than the purchase date, but we do guarantee all purchases. If you'd like to discuss this further, feel free to reach out to us at firstname.lastname@example.org with the subject line 'My iOS Review' and we'd be happy to chat!
Seatgeek stole my money!
I bought tickets for an NBA Clippers game in October 2017. I bought 4 tickets for my college friends that were coming into town to visit me and hang out in DTLA. I show up to the game and present our tickets via mobile app. The staples center indicated that my tickets were invalid. I went to the front office box and was informed that the tickets were “no good.” They told me to refer to seatgeek. I emailed and called seatgeek over a dozen times as I stood outside of staples center demanding an answer as to why my tickets were invalid. The next day I got a response from seatgeek saying that I was supposed to print the tickets and that I was informed about this. However, no where on the tickets, the receipt, or email confirmation did it indicate that I had to specifically print the tickets! I argued my case and I stated that I gained entry to many previous events using the mobile app without having to print the tickets. I consistently continued to reach out to seatgeek but they offered no help! I called my credit card company to file a hold on the charge. 3 months later my bank could not reimburse me the money because seatgeek pled that I was trying create “fraud.” I was so upset and disappointment in seatgeek! What liars! Seatgeek literally stole close to $400 from me! I hate seatgeek! Never use them! Thiefs! Seatgeek is a shameful company for stealing my money!
Developer Response ,
Our team has taken the time to review your order as well as the contacts made following your arrival to the Staples Center and do see that your phone call and emails sent that evening were also sent following our team's working hours, which is why a response was sent the following morning. We do apologize that our office was closed upon your emails following 8p PST. Our app does mention 'Printing is Required' for tickets where printing is required and I do see that these tickets were marked as such for this order, so that messaging would have been available upon opening your tickets in-app. These mobile settings are determined by the Staples Center and cannot be enabled unless the venue approves that change. In any case, we are sorry to hear of this occurrence and appreciate your feedback.
- SeatGeek, Inc.
- 110.9 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- You must be at least 17 years old to download this app.
- Gambling and Contests
- © 2012-2019 SeatGeek, Inc.
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