Sideline® is more than a 2nd number. It’s a communication app that helps you work efficiently, connect with customers, and collaborate as a team. Professionals choose Sideline for its unmatched reliability and feature-rich interface that separates work from life. It comes with all the calling, texting, and voicemail features you need to start, run, or grow your business.
Try it risk free for 7 days. Then subscribe to a monthly or yearly plan and let Sideline pay for itself in happy customers and new business opportunities. There are no contracts so you can cancel anytime.
AUTO-REPLY – If you miss a call, Sideline responds automatically with a text or MMS.
TEAM NUMBER – Split one number with multiple devices so your team can be more responsive.
CUSTOM NUMBER – Build your identity with numbers such as “(555) PET-SHOP,” or “(555) FLOWERS.”
LOCAL AREA CODE – Search area codes to find a local number for your company.
BUSINESS TEXTING – Text-enable your business to easily connect with customers.
ENTERPRISE DASHBOARD – Manage company numbers on employee devices. (Enterprise account required. See Sideline.com for details)
CARRIER RELIABILITY – All calls are cellular (not VoIP) to make your 2nd number as reliable as your 1st.
UNLIMITED CALLING – Calls use your existing carrier plan. No extra calling credits needed.
MESSAGING – Texting includes SMS, MMS picture messaging, group messaging, and more.
CUSTOM CALLER ID – It’s clear which number is ringing so you can prioritize accordingly.
SEPARATE VOICEMAIL – Record a professional greeting or set up multiple for any circumstance.
VOICEMAIL TO TEXT – Save time and conveniently read voicemail transcriptions as a text.
DO NOT DISTURB – Send Sideline calls directly to voicemail on nights, weekends, or holidays.
NUMBER PORTING – Transfer an existing number to Sideline from another device or landline.
WEB MESSAGING – Access your Sideline number online and text from the desktop.
The required Sideline subscription is $9.99/month or $99.99/year. This subscription and other optional in-app subscriptions are automatically billed monthly or annually to your iTunes Account and auto-renew, unless you turn off auto-renew at least 24-hours before the end of the current period. Payments are charged to your iTunes account upon confirmation of purchase. You can turn off auto-renew or manage subscriptions in your iTunes & App Store account settings. Cancellations take effect at the end of the active subscription period. Any unused portion of a free trial period is forfeited when purchasing a subscription.
You hear a lot about "bugs" in these things. Well, we don't like bugs either. What we do like is making Sideline better.
This release includes the industry standard of limiting app users from adding more than 10 members in a group message.
Ratings and Reviews
BAD BUSINESS MOVE!
This app was pretty decent, with a few dropped calls. Recently, the caller id quit working. It only says "sideline incoming call". Calls were also beginning to drop. I use this as a business line. On top of all that now they want to charge for an app, that's less than 80% functional, uses my cell data/wifi services I purchase from a provider. If that's the case I could purchase an additional line for $10. The way sideline broke the news to current app users was through an ad/text message. So if you missed it, oh well. I prefer to go with an app I know I have to pay for upfront vs. a text from a free app. This action reminds me of how Netflix treated their customers by quickly increasing their prices, if I'm not mistaken they are still trying to recover. I have also been reading where they are charging $20 to port your number out. Well I brought MY number to sideline, with that being said if I am charged to port MY number out, I will have to take further actions, because it was my number to begin with. This is one of those apps you have to read the fine print. Be cautious with this app.
Update: I decided to try it out. It was ok, not like it was but ok. Since this most recent update, the app crashes ALL the time! This is a business number. Meaning I get paid with my business!!!! If you charge for an app make sure it works! My business is just as important as this app!!
Developer Response ,
Hi Cassondra, we're sorry you're having trouble with your Sideline app. If you email us at email@example.com with your number we can look into what's going on and how to fix the problem for you.
Ok when it was free
I started using this app when it was free as a local business number. When it was free it was great and I could tolerate when things glitched. It was free after all so I couldn’t really complain. FF to October it became a subscription based app and that’s where all the problems began. We signed up and immediately started having issues. Things from billing, calls not coming in, calls not going out and most of all LACK of customer service.
After 2 weeks in December and 2 weeks now in February we were barely being able to get any customer support. We decided to pay a bit more money for another app that provides better service AND has an actual person to speak with if any issues arise. The worse part was having to pay an additional full month of service + pay to port out our number and being charged 4x by iTunes. YES 4 TIMES! You have to go through iTunes and hope their app recognizes what you’re doing. They can’t even process their own payments right then want to drop that dead monkey on apples lap. Because of that they tried to hold our phone number hostage.
We will not recommend this service to anyone and now have to see how we will get back all the overages they robbed us of.
Developer Response ,
Hey Qban, we're sorry you had so much trouble with the app. We'd be interested to hear more about your experience and how we can make Sideline better in the future. If you're interested, email us at firstname.lastname@example.org.
Text Messages Don’t Always Arrive
I never write bad reviews. But after my experience here I feel I have to let others know what happened to me. I have had sideline for over two years. After they changed to a subscription their service has been terrible! I have had text messages from clients not arrive or only parts of a conversation arrive - which has made me look like an idiot and unresponsive to my clients when I don’t respond. I have contacted their support team numerous times and for the times they actually decided to respond to me they told me they couldn’t fix it and to let me know if it happened again. It. Has. Happened. Every. Month. For. The. Last. Six. Months. I have sent them the numbers the lost messages were sent from with the times it was sent. I have screen shots from my clients of their messages to me that never arrived. They have no response or fix for me and refuse to refund me my subscription fee. I am hugely disappointed in their product and warn anyone wanting to use it for their business to stay away. Look into another product if you want to actually get your messages from clients.
Developer Response ,
Hi there, we're incredibly sorry this happened and for so long. This is well below our standards. If you email us at email@example.com, we'll look into what's going on and how to fix this for you.
- Pinger, Inc.
- 122 MB
- Requires iOS 10.0 or later. Compatible with iPhone.
- English, Arabic, Burmese, Cambodian, Chinese, Danish, Dutch, Estonian, Filipino, Finnish, French, German, Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Laotian, Malay, Norwegian Bokmål, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese, Vietnamese
- Age Rating
- Rated 12+ for the following:
- Infrequent/Mild Medical/Treatment Information
- © 2018 Pinger, Inc.
- In-App Purchases
- Sideline Subscription $9.99
- Sideline Subscription $9.99
- Pro $2.99
With Family Sharing set up, up to six family members can use this app.