The PointClickCare Secure Conversations application seamlessly integrates with the PointClickCare SaaS-based senior care platform. It provides clinicians with anytime access and communication with other care teams as it relates to patient care or general questions for overall improved decision making within Senior Living Environments. Using your iPhone, iPad or iPod Touch, you can securely and conveniently message other physicians, nurses and other staff members. The Secure Conversations messaging is HIPAA-compliant.

Key benefits include:
-Enhance communication and collaboration among care team members
-Achieve faster response times between healthcare professionals through patient centric or general conversations
-Ability to have resident-centric conversations or send non-resident-centric in a HIPPA-compliant manner
-Ability to share a photo/image within a secure message
-Access company directory to search contacts

To learn more about PointClickCare please visit:

What's New

Version 1.3.0

Ability to filter searches by unread or urgent messages; minor bugfixes.

Customer Reviews

1.6 out of 5

5 Ratings

5 Ratings



Very disappointed that the app will not notify you of an incoming text unless you are logged in. This is a very disappointing feature if you're trying to communicate with doctors or team members and expecting them to login to check their messages. That likely won't happen. And reduces the likely HIPAA compliance with the app.

Also needs the ability for touch/finger print login. Too cumbersome to type in your login information each time you need to check you messages. It's difficult enough to get doctors to use a new product but nearly impossible if it's not user friendly.

Has potential to be a great solution but not in its current form.



Ever since I have 2 separate facilities using PCC it requires setting up 2 separate accounts with secure conversation. I only receive alert about new conversations from only one facility. If I want to check if the other facility send any messages I have to periodically sign in.... and yes Touch ID to access would be great asset plus it feels sign on stays active for less than 3 minutes. Very cumbersome to continue communications that way.

Notifications and touch unlock fix please


Please spend some time updating this application to make it beneficial. As of now, the inconsistency of notifications and not being able to use the Touch ID to unlock makes this app more of a burden than a tool.


25.9 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Age Rating
Rated 4+
© 2015 Wescom Solutions Inc.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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