If you work in retail, SellPro is definitely the app for YOU!
It’s simple: train on the products you sell in your store in exchange for SellPoints you can use to play or shop for awesome awards.
- Bug fixes
- New feature (Insight)
Ratings and Reviews
Awesome app, horrible customer service and support; do rebates at your own risk
I have been using SellPro for over a year now, and am a big fan of the app in general. It’s a simple concept; you learn about products, and in exchange they give you points which can be used to try to win prizes. I have won a slew of gift cards and products since I signed up, and learned a ton in the process.
However, I recently gained a $100 rebate on a printer through the app, and let me tell you it has been a NIGHTMARE trying to use it. I sent in all the information the form required, only to get an e-mail telling me my rebate had been denied because of “missing information”. Upon further investigation, I discovered that SellPro had screwed up their instructions for the rebate, so I contacted them trying to figure out how to proceed. It has been 3 WEEKS and all I have gotten back is first nothing, and now “We are investigating!” It should NOT take 3 weeks to figure this out, and as a CS rep for a company I am pretty appalled by all of it.
So long story short, good app but horrible support. In all honesty, I wouldn’t use any rebates from SellPro ever again. Luckily, if you win a normal prize it just gets sent straight to your email, so you almost never have to deal with support.
The app when it works it works great but the issue comes when there’s a problem is near impossible to get a resolution. This is the second time I’ve had an issue with the prizes. The first time I lost a $20 chilis gift card because they never sent it and after contacting them three times I was able to get nowhere with the emails. I am unable to find a phone number anywhere so that’s the only form of communication I have to them. That was about a year ago, I just let it go because it was just a huge headache, now I’m having the same issue with 4 prizes I got from the pro shop. I’m suppose to be getting 4 ($5) Starbucks and they did sent it to me but when I tried to add the funds to my Starbucks it says the gift card had been added already. As in they just sent me the exact same gift cards I had previously won from a different time. That’s not right, they can’t just give me a gift card with $0 balance. I emailed them again but still no luck with getting a resolution. Most frustrating thing ever. I feel as though this can’t be resolved i won’t use the application again. It’s ridiculous having guess if you’re going to get your winnings or not. That’s not winning, that’s been mentally abused.
Let’s be honest
In today’s world, everyone wants anything free they can get which is one reason I initially loved this app. I frequently won gift cards and even a couple nice tech items. Then everything changed. They sent out alerts around the end of the year saying they were going to update some stuff. I haven’t won anything since, it makes you re-certify quizzes you’ve already taken, constantly. It send anywhere between 2-10 push notifications a day which is super annoying. Now you have to buy your prizes which is nearly impossible, not to mention the occasional gift card they do put for free never works! Nothing more frustrating than goin to get food and being told your gift card is invalid. It’s good for learning but honestly it takes up a lot of data and the constant notifications are severely annoying.
With Family Sharing set up, up to six family members can use this app.