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Description

Send money internationally quickly, safely, and at a lower cost. Join the over 1 million customers who send money around the world with us and download the Remitly app today.

With Remitly you get:

SAFE AND SECURE DELIVERY OPTIONS: We let you choose how you want money delivered to your recipient. You can fund your transfer with your bank account or card and your recipients can receive funds directly into their bank account or at a cash pickup location. We also give you the ability to send money to a mobile wallet such as M-Pesa or home delivery in select countries.
SPEED & PRICE OPTIONS: With our EXPRESS option we can send your money within minutes, or you can get a better rate with our ECONOMY option and money can arrive within three business days. We offer great exchange rates and little-to-no transfer fees.
24/7 CUSTOMER SERVICE: Our friendly customer service support is available to you 24/7, 365 days a year through phone, chat or email in several languages including English, Filipino, French, Spanish, and Vietnamese.
DUAL CURRENCY: We give you the ability to send money in the currency your recipient needs. Once you fund a transfer, the money you send can be picked up in your recipient’s country in USD or local currency. This option is available at cash pickup locations, select bank accounts, or through home delivery in select countries.
We back every transfer with our PERFECT DELIVERY PROMISE, an exact date and time that you and your recipient can expect the money to arrive. Once the PERFECT DELIVERY PROMISE is provided to you, we provide you with tracking on the movement of your funds as it approaches the destination and we keep you updated each step of the way. Your money arrives when promised or we will refund your fee.
We follow strict PCI Data Standards and 256-bit data encryption. Remitly is a licensed and registered Money Services Business with the US Department of Treasury

Send money to over 40 countries as shown below:

LATIN AMERICA & CARIBBEAN
Send money directly to a bank account or instantly to a cash pickup location in Mexico, Costa Rica, Ecuador, El Salvador, Guatemala, Honduras, Nicaragua and Panama, Argentina, Bolivia, Brazil, Chile, Colombia, Paraguay, Peru, Uruguay and the Dominican Republic.

In Mexico alone you can send to over 15,000 cash pickup locations, including Bancomer, Elektra/Banco Azteca, BanCoppel, Aurrera Bodega, Bansefi, and Banorte.

Plus, have money delivered right to your recipient’s doorstep with Caribe Express in the Dominican Republic.

AFRICA
Send money directly to a bank account in Nigeria, Kenya, Rwanda and Morocco.

Send money instantly to over 2,000 cash pickup locations in Ethiopia, Kenya, Morocco, Rwanda, Senegal, South Africa, and Tunisia

Send money instantly to mobile wallets such as M-pesa in Kenya and all major Mobile Money operators in Rwanda.

ASIA
Send money directly to bank accounts in India (including HDFC, Axis Bank, ICICI, SBI, and Citibank), Vietnam, Pakistan, Bangladesh, Nepal, Malaysia, Indonesia and Thailand.

Send money instantly to over 13,500 cash pickup locations in the Philippines (BDO, BPI, Metrobank, Cebuana Lhuillier, M Lhuillier, GCash, any SM mall), Vietnam, and Pakistan.

Send money directly to your recipient’s doorstep with Home Delivery via Sacombank in Vietnam.

EUROPE

Send money directly to bank accounts in Poland, Hungary, Croatia. Czech Republic, Bulgaria and Romania.

Send money to Speedtransfer cash pickup locations in Romania.

We are actively working on adding new countries and expanding our network coverage. Stay tuned!

What’s New

Version 4.18

We added France as a new country you can send money from! French language support is now available.

Ratings and Reviews

4.8 out of 5
77.9K Ratings
77.9K Ratings
Nikki Rae Toler ,

Worst customer service

I sent my remittance Nov 9. According to the receipt, fund would be available Nov 16 which is fine with me coz the schedule of my mortgage payment for my house is every 18 of the month.
I was relaxed hoping that the money would be in my account in the Philippines since I saw a record of transfer from my US bank account. On the 16th of afternoon I informed my uncle in the Philippines that he could pay my mortgage since the money is at my Phil account already but my uncle checked and said no record of fund yet so I checked and he was right. No one ever bothered to call me or email me to inform me so that I could have done something. I emailed customer service once, no response. I emailed again but still no response. The next day Emailed again but still no response. I called and I was told that because my account was Chinabank and they are only partnered with BDO. What? I have been sending my remittance to my chinabank account. The CSR told me that by Monday morning the fund would be in my account. My uncle contacted me again and said still none. Today is Monday and 18th of Nov. Meaning I was not able to pay my mortgage on time because of Remitly’s negligence. If you only informed me ahead of time then this problem would not occur. I entrusted you my hard earned money. I have been your customer for 5 years. I also work in the customer service industry and I am trained to never neglect our clients.

Developer Response ,

Hello,Nikki Rae. Greetings from Remitly! Thank you for writing to us and bringing this issue to our attention. We're very sorry if your experience with Remitly was less than perfect. This is not what we want for our customers and rest assured that we are diligently doing our best to better our service.
To assist you better, in order to protect your information, please send us an email at service@remitly.com so our Executive Escalations Team can reach out to you the soonest.
We still hope that you give us another chance. We are looking forward to hearing from you!

_Your Remitly Team

nassveer ,

(Stay out of this app)Sending money is a issue in this app

So I was sending money and I pay a fee for a rush service they promised a quick service for 3 usd$, then they violated the agreements for such service and call they’ve even care to call you when they are having issues giving you different time or even days for a new day to the money to arrive to final destination, I call them requesting my 3$ because is was the right thing to do so because they say something and they then violated they own rules and agreements this is very stupid. And of course this app is a good candidate to be reported in the consumer protection office. Sadly this app relays on 3 person partnership meaning that the company itself has nothing to do with money involving so for instance is the partner say not to a transaction you’re done. Also when sending money since app relays in that partnership as well the service will be affected by those partner.

Recommendations I suggest keep using other services like xoom or western union which they are more easily and friendly (personal experience)

Developer Response ,

Hi Jcxior. Thank you very much for sharing this with us and we are sorry if your experience has been less than perfect. We would like to assist you and resolve this concern and possibly provide you with a more pleasing resolution. Could you kindly send us an e-mail at service@remitly.com or contact us at 1-888-REMITLY (1-888-736-4859). We are more than willing to talk with you about this concern.
* Your Remitly Team

Sujoy56 ,

1st Experiences were satisfying

I haven’t used apps ever to send a lot of money before as I am skeptical and have a habit of not trusting things so easily but my friend recommended this to me and here as some of my good experiences. (Note: Again these are my experiences and may differ from others experiences)

1. App was simple to use.
2. Customer service was really good and answered all of my questions and cleared all of my doubts.
3. Took less than 45mins for the transfer which was still respectable in my eyes.
4. The security and verification i felt were important and necessary to protect my identity and prevent any fraudulent transactions from happening, so people have made a big issue out of it in the review section, i don’t exactly know what happened with them but these 1* reviews actually were hampering my judgement of trusting this app but the security and verification i felt was purely justified.

There still might be a time where I might not be happy or satisfied with the app but thats not today and I hope this app provides users the same security while sending money to others whether small or big and keeping it simple as well.

Well done Remitly.

Developer Response ,

Thanks for the kind words. We are committed to building a strong partnership with you as our customer.

: Your Remitly Team

Information

Seller
Remitly Inc
Size
67.5 MB
Category
Finance
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, Arabic, Burmese, Cambodian, Chinese, Danish, Dutch, Estonian, Filipino, Finnish, French, German, Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Laotian, Malay, Norwegian Bokmål, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese, Vietnamese
Age Rating
Rated 4+
Copyright
© 2018 Remitly
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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