Description

Service monitors for hotel price drops and flight delays as you travel. Then — even after you’ve already booked a hotel or flight — we get you automatic refunds when prices drop or a voucher or miles when delays happen. It’s like magic, except it’s real. Never overpay for travel again. Set it up once and forget about it.

HOTELS
- Book a hotel room on any website and we’ll automatically track the rate
- If the rate drops, we’ll automatically rebook you at the lower rate
- You get the best price - even if that price shows up after you book!

FLIGHTS
- Book a flight on any website
- We’ll automatically track it - if it’s delayed or cancelled, we’ll file a claim with the airline to get you compensation (likely a voucher or miles)
- On first connection, we’ll find any delayed/cancelled flights you’ve taken in the last year, and file claim(s)
- Flight disruptions suck, but getting miles and vouchers back doesn’t!

On average, we save a frequent traveler over $300/year!

Meet your new best friend when you travel.

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*2016 People’s Voice Webby Award Winner, Mobile Sites & Apps: Service and Utilities*

"An app that you're going to love. It does your complaining for you." - The Today Show

"Service did it. The whole thing took about half an hour. Oh, happy day!" - CNET

"Continue your travels. Call a family member. Go have a fantastic meal. Meanwhile Service is hard at work for you, solving your issue." - TravelPulse
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Service on the web: https://getservice.com/
Follow us on Twitter: https://twitter.com/service
Like us on Facebook: https://www.facebook.com/service

Have a question? Contact us at feedback@getservice.com

What's New

Version 3.0

SERVICE NOW SAVES YOU MONEY ON HOTELS!
- Book a hotel room on any website and we’ll automatically track the rate
- If the rate drops, we’ll automatically rebook you at the lower rate
- You'll maintain the same loyalty benefits and room details as you originally booked, only at a cheaper price.
- You get the best price - even if that price shows up after you book!

Additional updates:
- New annual subscription option - if you travel frequently, keep 100% of the savings and compensation we get you!
- We've gone all in on AutoProtect - by removing the "manual-ness" we're insuring that anytime you're eligible for compensation, we're automatically getting it for you.
- Improvements to voucher locker - it will now find vouchers from even more airlines (even if we didn't get them for you!)

Customer Reviews

3.2 out of 5

141 Ratings

141 Ratings

Almost a completely flawless experience

BixmioAwe192

In just one year I got back close to $300 in vouchers and miles. So, why not five stars? Honestly I’m being picky here, but when Service files a claim on my behalf, I don’t hear back from them until the claim is settled. I reached out to the Service team to find out the status of my claim and to express my concern that I hadn’t heard from them in a while.

They got back to me and said that airlines usually take up to 4 weeks to respond to a claim (sometimes longer) and that I’d hear from them once they knew something. They didn’t want to spam my inbox. Which I appreciate. For five stars, though, I’d suggest Service touch base with its users every now and again. Gives us peace of mind.

Yes, it works. Even for infrequent fliers

KamiKigBold

I live on the East Coast, while my entire family lives on the West Coast, so at least once a year I fly across the country to see my family. Often times I have connecting flights, and delays can really throw a wrench in my plans.
I downloaded Service after hearing about it on Twitter but kinda forgot about it for a while.
A few months ago, I was flying out to L.A., and my connecting flight was delayed. As a result, I didn’t make it to L.A. until the following day.
After getting to my parents’ house and venting, I was going to call the airline. I discovered Service was already working to file a claim on my behalf. That was cool.

Not worth it

Goldstar35

I travel every week to Newark for work, so I undoubtedly encounter a lot of delays. I ended up having to enter my credit card information to have Service file claims for me on my behalf, and I have yet to be compensated for even one of my claims. I know this is mostly the airlines’ fault, but the claims that Service sends on my behalf are worded in a way that I find demanding and rude, and honestly if I were a customer service rep for an airline I’d probably deny the claim too. It also doesn’t help that these claims don’t seem to have been proofread for proper grammar and punctuation before they’re filed on my behalf. I feel like I’ve now just exposed my credit card information for no reason, and with the rise of hacking and identity theft, I’m just worried that I’ve exposed my information for something that hasn’t even delivered on its promise.

Developer Response

Hi there, we are taking your feedback to heart and improving the verbiage we use to communicate with the airline(s). Our goal is never to be rude, simply direct and to the point. With regards to your credit card information, it is 100% secure (we use Stripe, and don't store any of your info on our servers). If you want to delete your account (and therefore your credit card info) email us at feedback@getservice.com and we'd be happy to assist you. I hope we are able to have more success in the future for you!

Information

Seller
Service Technologies Inc
Size
45.9 MB
Category
Travel
Compatibility
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© Service Technologies, Inc.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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