Service - get compensated for flight delays
By Service Technologies Inc
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Description
Service saves you time and energy by solving your customer service issues for you. Instead of waiting on hold, just tell us what happened and we'll Make It Right! Whether you’re seeking compensation for a delayed flight, worried about a late delivery, or getting an appliance repaired under warranty, we’ve got you covered. Any time a business lets you down, just tell us what happened, provide supporting information, and then sit back while we work our magic to get the issue resolved. We only get paid when we get you compensation.
• Never wait on hold again! Effortlessly solve customer service issues without spending your own time on them.
• Easily file cases from receipts and travel itineraries in your email inbox with the new Service Protect.
• Proactive travel monitoring automatically suggests filing a case for qualified flight disruptions.
• Review your cases on the go from any iOS device or computer with internet access.
• Chat with real friendly, helpful humans who will solve your problem efficiently.
Receive real-time updates from the agent working on your case.
We only get paid (30%) if we get you compensation for your troubles.
With award-winning Service and new Service Protect, never waste your time handling another customer service issue again. Just Service It!
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*2016 People’s Voice Webby Award Winner, Mobile Sites & Apps: Service and Utilities*
"An app that you're going to love. It does your complaining for you." - The Today Show
"Service did it. And got my charges reversed. The whole thing took about half an hour. Oh, happy day!" - CNET
"Continue your travels. Call a family member. Go have a fantastic meal. Meanwhile Service is hard at work for you, solving your issue." - TravelPulse
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Service on the web: https://getservice.com/
Follow us on Twitter: https://twitter.com/service
Like us on Facebook: https://www.facebook.com/service
Have a question? Contact us at feedback@getservice.com
What's New in Version 1.97
Minor improvements in the case filing experience
Customer Reviews
Gotten worse and is now useless
This app used to be awesome! Now it's becoming so restricted in how they can help you that it's useless.
Now they can only help you with a small number of companies, which have great customer service already and you wouldn't need this app.
And now they won't help you if it's outside those companies.
I don't even mind paying them but it's gotten worse.
Likely OK for some
Initially attempting to sync email resulted in a constant loop. Force quit multiple times, went round and round, and finally gave up. Tried it again another day and it finally worked. Now I could finally see the app. I quickly realized it won't be helpful for frequent travelers who often change and cancel flights. Also, since it relies on email rather than pulling flight history from airline websites, it can miss entire itineraries since Delta (for one) has issues where some email confirmations never get sent. But in the case of those that do, this app doesn't seem to match them up with cancellation and change emails (which in fairness may never appear with some airlines). It also doesn't recognize when someone books an award flight and later cancels and books it as a revenue flight. It'll just appear as if the person actually took two flights at the same time (when in reality the person may not have flown at all). But mostly, it would require a lot of time for the user to manually reconstruct history to determine which flights s/he actually took. And as the saying goes, ain't nobody got time for that. If you fly very infrequently and never cancel or change flights, this may be for you. It's just too complicated to even try it out, plus it wants a credit card to do so. Not gonna happen.
Horrible
I think the idea is good however, could not get Apple mail to sync up. Tried generating App specific password - nada. App is not ready for prime time. Needs more support in getting synch going and explanation of how the app really works.
- Free
- Category: Travel
- Updated: May 12, 2017
- Version: 1.97
- Size: 107 MB
- Language: English
- Seller: Service Technologies Inc
- © Service Technologies, Inc.
Compatibility: Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.