Service monitors for hotel price drops and flight delays as you travel. Then — even after you’ve already booked a hotel or flight — we get you automatic refunds when prices drop or a voucher or miles when delays happen. It’s like magic, except it’s real. Never overpay for travel again. Set it up once and forget about it.
- Book a hotel room on any website and we’ll automatically track the rate
- If the rate drops, we’ll automatically rebook you at the lower rate
- You get the best price - even if that price shows up after you book!
- Book a flight on any website
- We’ll automatically track it - if it’s delayed or cancelled, we’ll file a claim with the airline to get you compensation (likely a voucher or miles)
- On first connection, we’ll find any delayed/cancelled flights you’ve taken in the last year, and file claim(s)
- Flight disruptions suck, but getting miles and vouchers back doesn’t!
On average, we save a frequent traveler over $300/year!
Meet your new best friend when you travel.
*2016 People’s Voice Webby Award Winner, Mobile Sites & Apps: Service and Utilities*
"An app that you're going to love. It does your complaining for you." - The Today Show
"Service did it. The whole thing took about half an hour. Oh, happy day!" - CNET
"Continue your travels. Call a family member. Go have a fantastic meal. Meanwhile Service is hard at work for you, solving your issue." - TravelPulse
Service on the web: https://getservice.com/
Follow us on Twitter: https://twitter.com/service
Like us on Facebook: https://www.facebook.com/service
Have a question? Contact us at firstname.lastname@example.org
Bug fixes and performance enhancements
Ratings and Reviews
Totally worth it
I’ve had this app for about a year, and I was impressed with it because they got me a couple of airline credits when my flights were delayed. But it was nothing compared to what they did for me last month. I recently had a nightmare experience trying to travel from Rome to Los Angeles on British/American Airlines; a delayed flight caused me to miss my connection and left me stranded in London. The chaos almost made me miss a family wedding in which I was the best man. I got there in one piece but my luggage didn’t arrive. Service contacted the airlines without even checking in with me first and got my companion and me a full refund of our entire tickets which totaled $1500. If that’s not a reason to use this app, I don’t know what is.
Misleading and poor service
I used this service to attempt to rectify a terrible flying experience as it was advertised. They were able to get me 100 dollars refunded however did not state that this voucher had an expiration period. When I emailed to say I was unable to access my voucher was the first time I was informed of this expiration period was when I was told there was nothing that could be done to retrieve this voucher. They offered to refund HALF of the fee charged to me for this voucher I couldn't use. When I asked them to confirm what credit card it was being refunded to (which generally a company should confirm before any action) I was informed it was sent to an account that was closed. At this point they more or less said there was nothing they could do and I should contact by previous bank. So in the end I paid 30 dollars for absolutely nothing. Would not recommend at all.
Developer Response ,
We're very sorry about the experience you've had. We have just reached out to you privately to see what can be done about the matter. If you have any additional issues, or cannot locate our message to you, please send us an email to email@example.com and request that you speak with Adam.
Do not sign up for this! I fly every week so I signed up for the yearly paid version since my flights are delayed an average of 3 hours every week. With this in mind, I assumed that I would have an inbox full of available flights to claim. Nothing. I emailed them for support and they told me this was a bug affecting a small number of users. A month later, still seeing nothing, I followed up again. They informed me that the bug had been resolved but I must not have any qualifying delays (I just had a flight get delayed over 8 hours) and have had numerous cancellations and multi-hour delays (weekly). They said i should provide all of the details and at that point they’d help me out. So I’m paying them for me to do all the work! All I want is my money back!!! Terrible service, and terrible support!!!! AVOID.
Developer Response ,
We're sorry that you had this experience with us. We're surprised that these issues are still affecting you, given our efforts to fix this and improve your experience. My name is Adam. Do you think we could discuss what happened and make sure you're taken care of completely? Please reach out to us at firstname.lastname@example.org and ask for me directly. I would like to take a closer look and make sure this is remedied.
With Family Sharing set up, up to six family members can use this app.