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ServiceBench is the industry leader in dispatching service calls and processing claim submittals to warranty administrators. Service providers who utilize ServiceBench may now access information in the field with the ServiceBench mobile app. Field technicians view their job queue, send and receive job status updates, get turn-by-turn directions to their jobs, and much more.
** Users must have a ServiceBench login and password to use the ServiceBench mobile app.
ServiceBench Mobile synchronizes in-field activities and warranty administration activities to keep everyone up-to-date with daily business operations, allowing you to spend less time in the office and more time doing the things you love.
Who knew managing your business could be so efficient! More Jobs. Higher Profits.
• View all open jobs or daily schedule
• Update job status
• Reschedule jobs on your device to update ServiceBench immediately
• Turn-by-turn driving directions
• Attach pictures to customer account
• Digital signature capture
• Entitlement and warranty claims check from your device
• Flashlight utility function
Disclaimer: Continued use of GPS running in the background can dramatically decrease battery life.
What's New in Version 1.4
• Push notifications for specific events including technician arrival/departure, job assigned, job rescheduled, and job cancelled
• List all customer contact phone numbers with on-click calling capability
• Service History (part of expanded Entitlement Search results)
• Job details now included on the Job Completion Signature Capture screen
• Problem Description and Service Explanation both now included on Job Details screen
• New Invoice Number field added to Parts Used screen
- Category: Business
- Updated: May 22, 2014
- Version: 1.4
- Size: 4.4 MB
- Language: English
- Seller: National Electronics Warranty, LLC
- © 2013 NEW Customer Service Companies, LLC
Compatibility: Requires iOS 4.3 or later. Compatible with iPhone, iPad, and iPod touch. This app is optimized for iPhone 5.