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ServiceDesk Plus MSP

By Zoho Corporation

This app is only available on the App Store for iOS devices.

Description

ManageEngine ServiceDesk Plus MSP integrates your help desk requests and assets to help you manage your clients' IT infrastructure effectively. It has been designed to handle multiple clients in a single Help Desk, so the Managed Service Providers (MSPs) don’t have to juggle with multiple software. This app lets your technicians create, access and resolve requests from any place, anytime. It reduces the response and resolution time of a technician dramatically, increasing the efficiency of your help desk team. It also gives you better user experience.

App features:

* Filter requests based on criteria such as unassigned, pending, open etc.

* View, create, edit and delete requests.

* Perform actions (pick up, assign, close, reply) for requests.

* Work log, notes and resolutions can be added/modified for each request.

What's New in Version 3.2.1

An issue due to which app crashes when viewing conversations is fixed.

Screenshots

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iPad Screenshot 1
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Customer Reviews

A lot of function doesn’t work with iOS11

After upgrade IOS11, Work log can’t modify and delete anymore, also which click on accouny crash and close the app

ServiceDesk Plus MSP
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This app is designed for both iPhone and iPad
  • Free
  • Category: Business
  • Updated:
  • Version: 3.2.1
  • Size: 31.7 MB
  • Languages: English, Arabic, Bosnian, Croatian, Czech, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Russian, Serbian, Simplified Chinese, Slovenian, Spanish, Swedish, Traditional Chinese, Turkish, Vietnamese
  • Seller:

Compatibility: Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Customer Ratings

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