iPhone Screenshots

Description

The ServiceLive Pro App provides instant benefits and is free for members of the ServiceLive platform. Reduce paperwork and increase productivity through seamless and real-time digital interactions that simplifies management of every aspect of your service orders—from beginning to end. Not only does the app provide one click check-in and departure so that you can record your onsite service hours -- it also supports managing and uploading documents, storing photos, and even administering permits while onsite. Download ServiceLive Pro today and start saving time, saving money and building stronger customer relationships.

Check out all the benefits of ServiceLive Pro:

Manage your service orders anywhere, anytime
• Receive new orders and accept to grow your business
• Assign or reassign orders to your team members
• Digitally record and store your service transactions
• Automatically update orders including notes and job status updates (completed, cancelled, etc)
• Manage daily to do list including adding and checking of completed tasks
• Add service orders to your device calendar including setting reminder notifications
• View service order details and summary on a daily basis
• Access special order instructions prior to site arrival

Save time and increase your productivity
• Track your total onsite service time with one click check-in and depart support
• Get to job sites faster and on-time with integrated GPS maps, directions and travel time between jobs
• File paperwork electronically after each job
• Collect and store customer signatures
• Submit payment requests / billing
• Create filters to manage frequently used customised searches and be organised
• Overcome connectivity issues by saving orders for offline access and sync later

Parts Management
• Lookup parts by part number or model number
• View part diagrams for millions of parts across many product categories
• Adding parts to service order is just a click away
• Check availability of parts with local suppliers
• View local suppliers near the service location with click to call feature
• Update the part status for easier tracking
• Add invoices any time and save time and money in managing paperwork.

Build stronger customer relationships
• Store customer contact information and click to call feature
• Provide service arrival window
• Upload and show before and after photos
• Capture and store customer signatures
• Submit reschedule requests and track the schedule status

Provide ServiceLive Feedback 24 x 7
• Once you download the app – share your feedback with us anytime

And we’re not stopping with the current features – more enhancements are coming soon:
• Provide customers with day of service arrival notice
• Get notifications on new orders, updates on order details etc.

Already a member of ServiceLive? It costs you nothing to download our app, and there is no subscription fee. Through the app, you’ll be able to leverage many of the ServiceLive.com platform capabilities that you do today via your mobile device. Use the app to help you organize your orders and connect with buyers. You can even close out and complete your service orders from the customer job site.

Not a member – get started now – Grow your business with ServiceLive @ signup.servicelive.com. ServiceLive is the only true online marketplace for any service needs, bringing together providers with companies and consumers who need services all across the country. What are you waiting for? Signup Now! For any questions, please call one of our friendly representatives at 1-888-549-0640.

ServiceLive, Inc Web SiteServiceLive Pro SupportApplication License Agreement

What's New

Version 3.1.3

· One mobile app experience across all buyers and all verticals
· Support ServiceLIVE.com Plumbing & Electrical service orders with 3 time slot selection
· View the Day Calendar on service orders related to ServiceLIVE.com.
· Offer add-on services on all ServiceLIVE.com Home Appliance service orders.
· Performance and stability enhancements.
· Disposition Codes for Sears TechTalk service orders.
· Offer add-on services on all Plumbing & Electrical ServiceLIVE.com service orders.

Ratings and Reviews

2.6 out of 5

10 Ratings

10 Ratings

Works great

Somebodyknows

Yes, sometimes it has connections issues. But, it beats using the full website and it's so convenient. Would be nice to have the full site capability. Overall this app is worth using even with the minor problems it has. One thing I would like to have is the copy and paste function!

The worse ever

El loko Dj

Is you want to feel frustrated, you need to try this app totally disaster
Even when you try to send a feedback trough the app, said poor connection with the server, look like someone do not want feedback.

Garbage

Recoil Issue 3

Worst app ever. Connection issues when I’m hooked up to 200mbps internet? Glitches, freezes, crashes. The absolute worst app I’ve ever had to work with.

Information

Seller
SERVICELIVE, INC.
Size
49.6 MB
Category
Business
Compatibility
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, Danish, French, German, Japanese, Portuguese, Simplified Chinese, Spanish, Traditional Chinese
Age Rating
Rated 4+
Copyright
ServiceLive is a Sears Holdings Company. © 2014 ServiceLive, Inc.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.