iPhone Screenshots

Description

HomeAdvisor Pros: Never miss a lead! With the HomeAdvisor Pro App, you’ll get push notifications for new leads and all the tools you need to manage projects from start to finish directly from the field. Connect with customers via one-touch call, text and email features; request customer reviews to build your reputation; and manage your lead flow to get leads exactly where and when you want them. Plus, streamline administrative functions from project notes to billing processes — and even get directions to your next appointment.

- Get new lead notifications
- Call, text, and email potential customers
- Map driving directions to appointments
- Keep notes on every lead
- View your lead history
- Manage your lead flow
- View your account and billing info
- Request reviews from customers
- View and comment on customer reviews
- Sync Instant Booking with your preferred scheduling app

What's New

Version 3.16.0

We are continuously working to improve our app with new features and performance improvements. Make sure you have automatic updates turned on to stay up to date.

A new schedule sync feature lets you manage your Instant Booking appointments directly from your preferred scheduling app, such as Google Calendar, mHelpDesk, Outlook.com and many more. To enable sync, go to Settings —> Calendar —> Sync Your Schedule

Ratings and Reviews

2.7 out of 5

292 Ratings

292 Ratings

Needs to improve

Mrod1386

HomeAdvisor started off good with giving leads and giving credit for customers that never answered. After a couple month with HomeAdvisor I started to notice they stopped giving credit where credit should be given... We have had multiple leads that NEVER answered their or returned our call. Also had customers who scheduled themselves for service and when we call to confirm appointments they wanted to know what was wrong or why their door failed without us going out to see. When we will tell customers have to see the door first they respond with “okay, I’ll call you back” and they instead cancel. When I bring up my concerns to HomeAdvisor they respond with “We don’t give credits for customers not answering or not returning calls”. They also do not give credit for customers who schedule a visit but then later on cancel. Some leads can be $13 for standard leads or $20 for a customer scheduling themselves. I see now how HomeAdvisor makes their money... I’ve talked to multiple door companies who also think HomeAdvisor needs to give credit where credit is due but HomeAdvisor will NEVER do that because they are not interested in helping contractors, they want to make money for themselves PERIOD. This is my reason for giving them a 2 star rating.

Good but...

Tuscanny2

I am overall pretty happy with the service but a couple things are irritating. One is when I've talked to a contact who is looking for something different than what I'm profiled to do (or the phone number is disconnected) and they don't give a credit about 20-30% of the time. 2 is I have a lot of reviews from non Home Advisor clients that never get posted. I've talked to them and they tell me they have several "awaiting confirmation from the client". I've talked to a lot of the clients that say they've never heard from Home Advisor to confirm the review. Frustrating as I do a lot of non Home Advisor jobs and those reviews never seem to get posted even though Home Advisor gives me a link to get the reviews. Finally, even though I have a territory that's a 50 mile radius, I seem to get jobs that would be over a hundred mile trip one way. Not an easy way to set up my own coverage area that I can see.

On The Fence

GeorgeKoval

I’ve been with HomeAdvisor for a while and I do get some good leads from them and they do a ton of marketing on your behalf I get leads from both the actual service for which I pay a lead fee and I also get leads from there listing services on there directories so there services work

However I too have recently started to see an uptick in bogus leads where I answer the call and get connected right away and the number is out of service??? How can that be !!! And I’ll email them and no
response

And I when I do get a legitimate lead and I’m talking to the customer and they complain about the HomeAdvisor process they tell me they had ten contractors calling them and 8 of them were not local some In excesses of 80 miles away I’m left speechless as I was told that the lead went to no more then 5 local contractors and I think 5 is excessive!!! And I define local as within a 20 mile radius of there location I find that customers are being overwhelmed by the amount of contractors calling them that are not local pro’s and they stop responding to anyone from HomeAdvisor

You guys REALLY REALLY need to fix this it’s ruining the integrity of your HomeAdvisor service it’s getting you tons of negative reviews from pro’s with bad leads and customers are being harassed by an overwhelming amount of phone calls and your making us become an annoying telemarketer in the customers eyes
Thanks for listening and good luck and happy hunting guys

Information

Seller
HomeAdvisor, Inc.
Size
88.9 MB
Category
Business
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© 2011-2018
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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