iPhone Screenshots

Description

Financial institutions are looking to drive up service quality both in-house and at vendors. ServiceMatrix supports you on your journey and motivates service partners to work with you.

Based on evaluation by prestigious institutions, ServiceMatrix presents trusted vendor ratings. Gap analysis pinpoints their strengths and weaknesses – giving your people actionable data on what requires improvement. Join your peers in using ServiceMatrix as a standard pathway.

- True and fair assessment of vendor performance
- Absolute discretion assured over your input
- Complimentary vendor performance reports
- Over 20 vendors already evaluated with 3600 ratings


Methodology

ServiceMatrix analysis is based on a total of 3600 ratings from 245 qualifying responses to date. A vendor must have at least 10 comparative evaluations by institutions with multiple providers to qualify for the results. A significant majority of responses comes from financial institutions which, in using a wide range of vendors, are best-placed to draw fine comparisons in the performance of their chosen partners.

Respondents to simple questionnaires score their counterparties on a range of individual service elements within one or more of these areas:

- FX & Pre-trade/trading
- Securities Services
- Fund Services
- Outsourcing

and our principals are in discussion with various parties as to applying the platform to other areas. Join your peers in expanding ServiceMatrix to examine other data flows, processes and services.

What’s New

Version 1.2

Vendor gap analysis

Information

Seller
ServiceMatrix Platform Ltd
Size
19.8 MB
Category
Utilities
Compatibility

Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
Rated 4+
Copyright
© Service Matrix Platform Ltd
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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