Introducing a Home Delivered Meals / Meals on Wheels mobile application for volunteer and paid drivers. Designed by and supported by Accessible Solutions, to integrate seamlessly and exclusively with ServTracker.
This application gives you the ability to:
* Eliminate paper
* Simplify driver directions with integrated mapping
* View delivery details
* Capture client and driver signatures.
* Tracks changes in clients conditions during the delivery
* Confirm deliveries real-time along with GPS coordinates.
* Capture extra meal deliveries that client wasn't scheduled to receive.
* Operates without live data connection for interruptions in service.
* Automate upload of delivery details back into ServTracker with a click of a button.
Fully integrates to dashboard solution for real time viewing of driver delivery details and location.
Application will not be operable without licensing initiated from Accessible Solutions/ServTracker customer.
Fixed issue with location services
Fixed issue with iPad directions integration
Ability to select default mapping app
Added new feature allowing assignment of change in condition questions based upon client program assignment
Ratings and Reviews
Nice but could be much better.
I am a driver for Meals on Wheels. Actually, a substitute driver, but i often drive 2 or 3 days per week when I am in town. So, as a sub, you have to do many different routes. This app is great when you are not familiar with the route and need directions. Where I feel it could be much better is in the Menu/meal, drink, and salad. There is so much to read through. A lot of unnecessary words which slows you down and can even confuse you. There should be about 3 things at the top.. Example : Main Meal ; hot, cold , frozen.. Salad: Regular, Dash, and Soft. Drink : Milk. . This would help me tremendously . I tried to give this feedback to my program manager but she really didn't seem interested. I am hoping someone will consider this and check with other drivers about possible shortening the verbiage on the app and only including necessary information... Thanks for listening.
Tempramental at times
I’ve been delivering for Meals on Wheels for several months. The map link is very useful in finding addresses on routes I have not driven before. The app also provides up to date contact information for the clients and allows me to record which clients received their meals. I would have given this app 5 stars but lately sometimes the app fails to record which meals have been delivered. I have learned that I am not the only one at our center experiencing this issue.
Could be a great app
I used the app for my volunteer work. The concept is good but there are certain issues that needs to be addressed. Every now and then, after clicking on the map, I get kicked out of the app and need to sign in again which is a hassle since I’m driving. The deliver button sometimes works and doesn’t work. I was told that once I hit the deliver button, it should move me forward to the next recipient on the route. This doesn’t and hasn’t happened.
With Family Sharing set up, up to six family members can use this app.