Connect to your Shark ION™ Robot from anywhere using the Shark ION Robot application – conveniently clean your home from your mobile device.
The Shark ION Robot application allows you to:
• Start and stop cleaning
• Set an optional daily cleaning schedule
• View your robot’s cleaning history
• Receive in-application notifications from your Wi-Fi enabled robot
• Access tips, tricks, and troubleshooting directly in the app
• Receive maintenance reminders
• Clean your house…while you are home or away
• Control your robot’s cleaning power with Quiet, Normal or Max modes (with the R75N & R85 models)
• Set Quiet Time during specific times of day or night (with the R75N & R85 models)
• Shark ION ROBOT™ Connected Robotic Vacuum (model R75, R75N, R85)
• Wi-Fi with 2.4GHz band support
Visit sharkclean.com for additional information or to contact support.
• Added push notifications
• Bug fixes related to robot connectivity and provisioning
Ratings and Reviews
mine connected initially, dropped and then would not reconnect no matter what i did. then i called tech support and the following got me connected and it has worked perfectly ever since...(1) made sure my phone was using the latest ios (2) turned off my cellular data (3) selected “forget” on my wifi connection on my phone...then reconnected (4) presses doc and spot to put vac into setup mode (5) clicked on the vac in my wifi setting to connect to it (6) when redirected to the yellow colored screen in the app clicked “done”....do not select the wifi at this point - this is where the problem is- you have to click “done” and select the wifi connection and enter your password later. (7) clicked add robot in app (8) selected the wifi to connect to (9) walked through the rest of the setup steps and named the vac (10) waited on the app to connect and....Presto, it was connected and has not lost its connection since. Of course, you can turn your cellular data back on after this. So, try this or call tech support. They were awesome, very nice, knowledgeable and patient.
I love the robot itself. But I bought this one in particular because if it’s good reviews and app control. I set it to clean on the days that I would like for it to clean. It’s cleaning on those days but the app says that it’s not connected. But it still cleaning on the correct days/times. But I can’t check the status of my robot because the app says it’s not connected. So when It got stuck the other day I did not know. Because according to my app didn’t even clean. My husband was home and said it did.. I have deleted and reinstalled the app & the robot multiple times. Only to find out an hour later it says it’s lost connectivity. So my vacuum leaves the dock to clean at scheduled times but never turns back to the dock. It’s a little annoying that it says it’s not connected yet the Wi-Fi signal on my vacuum is lit up and my Wi-Fi around my house is very strong. But the app says there’s no connectivity??! The shark can’t clean on the schedule if there’s no Wi-Fi connectivity. So I’m a little confused as to why the app says there’s no connectivity but my vac is still cleaning on schedule. I get no updates or status on my robot because the app says it’s not connected yet it’s moving on my house cleaning as I write this review.
I have several Shark vacuums, the Rocket when I had carpet, the new Duo Clean which I got when we recently had hardwood floors installed, and now the Ion Robot, which my husband got me for Mother’s Day. I have been so impressed with the quality and affordability of all my Shark vacuums. Over the years I have had a number of more expensive vacuums and none of them measure up to the Shark vacuums I have back problems now and love the light weight and ease of use of the Shark vacuums. The Ion Robot has been especially helpful for me and does a very good job of cleaning my hardwood and tile floors. I only have to use my Duo Clean occasionally to get the few areas the robot can’t get to such as under the couch and large arm chairs. The Ion Robot cleans under my tables and even my beds! The Duo Clean is wonderful for tile and hardwood and I have been impressed how well it picks stuff up, down to even the dust on the floors. You can actually see where the vacuum has been run as you’re vacuuming because the dust is gone. I’m a Shark customer for life!
- SharkNinja Operating, LLC
- 133.3 MB
- Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
- English, French
- Age Rating
- Rated 4+
- © 2017 SharkNinja Operating LLC
With Family Sharing set up, up to six family members can use this app.