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Introducing the Shell app – the better way to pay and save!

The Shell app now allows you to use mobile payment from your smartphone to pay for fuel and convenience store items at participating Shell stations in the United States. The app features the Chase Pay® mobile wallet for secure transactions. The app also integrates your Fuel Rewards® program loyalty account for convenient, mobile access to your loyalty savings. The Station Locator within the app helps you quickly find the nearest Shell station with mobile payment. For your safety, please do not use the app while driving.

SHELL MOBILE PAYMENT (at participating locations)
Mobile payment allows you to pay from inside the comfort of your vehicle. No more payment or loyalty card swipes or keying in information at the dispenser. Enjoy faster, more convenient transactions - at the pump and inside the convenience store.

Simply confirm your payment and enter your pump number. The app will generate a 3-digit authorization code. Enter the 3-digit code into the dispenser. For your safety, please leave your phone in your car while you are fueling. When finished, the app automatically displays a receipt with your transaction information.

Inside the store, simply select “Pay now” on the Shell Pin Pad and show the app QR code to the cashier to scan. When finished, the app automatically displays a receipt with your transaction information.

Customers earn additional Fuel Rewards® program savings for downloading the app, making their first fill-up, and continuing to use Shell Mobile PaymentSee the Shell app and Fuel Rewards® program Terms and Conditions for complete details.

Find your nearest Shell station and a list of services quickly and easily including which stations accept mobile payment.

Be one of the first to know about our latest promotions, products and news on our racing sponsorships.

We sincerely appreciate any feedback on our app and want to know how we can serve you better. Please provide app feedback directly to us at SITI-MLM-Support@shell.com so we can continue to improve the app for you.

Please note that continued use of GPS running in the background could dramatically decrease battery life.

What's New

Version 5.1

Bug fixes, user experience enhancements and performance improvements.

Ratings and Reviews

4.7 out of 5

550 Ratings

550 Ratings

Won’t start


Can’t get this app to start. It keeps asking me for my country location and language. Then after I select it, it goes back to ask me again. Then it gives me an error message.

App works great now! Issue must have been a poor wifi or cellular connection. Once I was in a better area, the problem went away and I am now able to use the app. It is a great app to use while at Shell. Don’t need to wait for pump instructions of inserting credit card, yes or no to buy carwash, insert rewards card, if you want a receipt, the receipt goes right into the app so you don’t have to worry about paper being out on pump and going to get it from the attendant.

Developer Response

Thank you so much for raising this issue! Please call us at 1-888-Go-Shell so we can personally assist you to ensure this is fixed immediately. Thank you for using Shell products and services!

The best fuel for my engine.


I have experienced good related stuff with this brand of fuel, for all my gasoline engines that I used.

I hadn’t seen something similar to the high quality of Shell gas. Of course, comparing Shell competition in my island of Puerto Rico.

Great Experience!


Quick and easy! Wish I could set my car wash settings also in the app. Liked having my FR card connected!


Shell Information Technology International B.V.
110 MB
Requires iOS 9.1 or later. Compatible with iPhone, iPad, and iPod touch.
English, Arabic, Bulgarian, Chinese, Czech, Dutch, French, German, Hungarian, Indonesian, Polish, Slovak, Spanish, Thai, Turkish
Age Rating
Rated 4+
This app may use your location even when it isn't open, which can decrease battery life.
© Shell Information Technology International B.V.


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