Access your policies and more with Shelter Insurance® Mobile. You'll get instant access to your My Shelter account, including your auto and boat ID cards, right on your mobile device.
Shelter Insurance® Mobile offers the following features:
View your policy details
Access ID Cards
File a claim
Contact your agent by phone or e-mail
Contact our customer service representatives at any time
Find agents near you
Pay your bills
If you have questions about or issues with Shelter Insurance® Mobile, please call 1-800-SHELTER (1-800-743-5837).
Bug fixes including better credit card recognition and minor bug fixes.
Ratings and Reviews
Nice app but features missing
The Shelter Insurance app is handy, but it seems that a few key features aren’t included. First, TouchID would be really nice because I tend to forget my Shelter password. Second, it would be nice if ID cards could be exported to the Apple Wallet so that they are easily accessible. Finally, there should be a main tab that shows your actual agent and his/her contact information. Why would I want to search for an agent if I am obviously already a customer by virtue of being signed in? Fix these features and it’s a five star app.
Needs A Major Overhaul
The screen is not yet optimized for iPhone X? It’s been a year, come on. No Face ID/Touch ID? No Wallet access? No way to update your personal or profile info? The app interface feels old and cumbersome. It feels like an app developed for iOS 5 or 6. We’ll be on 12 in a couple weeks. And don’t even get me started on the ridiculous password requirements. Get with the times. Your customers won’t always be baby boomers. If you plan to keep your lights on, it’s time to remodel, people. #hardtruth
Unable to sign in to app
What is wrong with this app? I've tried for 3 days to sign in and keep getting the following message, "An error occurred while connecting to services. Please try again later."
With Family Sharing set up, up to six family members can use this app.