Access your policies and more with Shelter Insurance® Mobile. You'll get instant access to your My Shelter account, including your auto and boat ID cards, right on your mobile device.
Shelter Insurance® Mobile offers the following features:
View your policy details
Access ID Cards
File a claim
Contact your agent by phone or e-mail
Contact our customer service representatives at any time
Find agents near you
Pay your bills
If you have questions about or issues with Shelter Insurance® Mobile, please call 1-800-SHELTER (1-800-743-5837).
Bug fixes including better credit card recognition and minor bug fixes.
Ratings and Reviews
Much needed improvements
Firstly there is no Touch ID available to login. Secondly once I get logged in and click to view cards, coverage, etc the app freezes on that choice. I have to log out completely and then type password again to get to another screen within the app. Not so convenient.
Needs A Major Overhaul
The screen is not yet optimized for iPhone X? It’s been a year, come on. No Face ID/Touch ID? No Wallet access? No way to update your personal or profile info? The app interface feels old and cumbersome. It feels like an app developed for iOS 5 or 6. We’ll be on 12 in a couple weeks. And don’t even get me started on the ridiculous password requirements. Get with the times. Your customers won’t always be baby boomers. If you plan to keep your lights on, it’s time to remodel, people. #hardtruth
Tired of constantly getting an error message that states an error has occurred try again later. That’s been going on for months now. Even tried deleting and reinstalling the app. Fix your broke crap Shelter.
With Family Sharing set up, up to six family members can use this app.