Shelter Insurance® Mobile
By Shelter Mutual Insurance Company®
Open iTunes to buy and download apps.
Access your policies and more with Shelter Insurance® Mobile. You'll get instant access to your My Shelter account, including your auto and boat ID cards, right on your mobile device.
Shelter Insurance® Mobile offers the following features:
View your policy details
Access ID Cards
File a claim
Contact your agent by phone or e-mail
Contact our customer service representatives at any time
Find agents near you
Pay your bills
If you have questions about or issues with Shelter Insurance® Mobile, please call 1-800-SHELTER (1-800-743-5837).
What's New in Version 4.1.0
We've added Roadside Assistance information to the app for Shelter auto policy holders. Now help is only a tap of an icon away!
Doesn't update insurance cards
Discovered today that the insurance card data that is stored on the phone indicates current with an expiration. Date in 2013. Attempting to update results in a message that all cards are up to date even though they are not. And I've added another policy since 2013 and that card is not listed. Also discovered after many failed attempts that the user name field is case sensitive. Apparently the auto capitalization capitalized the first letter for me. I guess the app "works" just not very well.
Issue with the credit card payment screen. The state drop down does not include all 50 states.
App is pretty much useless
Can't log in at all to pay premium. Requested assistance, was supposed to get e-mail w/ login assist. After 3 requests...nothing. Shelter, if you're not going to do better than this then there's no point in having this app.