Sherpa's Food Delivery delivers meals from international and local restaurants in Shanghai, Beijing,and Suzhou.
American Mark Secchia founded Sherpa’s in 1999 with a mission to make expats’ lives a little easier with a wide selection of restaurants, bilingual call centre, and professional customer service. Nowadays, you can place orders on our website or mobile app.
Sherpa’s only works with top quality restaurants, including big brands like California Pizza Kitchen and TGI Fridays.
Sherpa’s works with hundreds of restaurants and ensures that every single one is rigorously tested before even considering adding them.
Sherpa’s couriers are all trained directly through the company’s extensive quality control program. This helps ensure a quick, courteous, and correct delivery.
Sherpa’s also has an efficient quality assurance team to help maintain our high standards.
We hope you’re hungry. Your food will arrive shortly.
Ratings and Reviews
For the third time, Sherpa’s has outdone itself with failure to deliver and plan to deliver at the most end time of possible delivery, thus passing my lunch time and unable to actually eat. Their response was, “we’ll take off delivery charge”...as if that makes up for the fact that we had to cancel the order as we had no time to eat anymore and 6 of us didn’t have lunch. SMH! Stick to the other Chinese services, surprisingly they’re more consistent and much more reliable. I don’t speak or know Chinese but they sure can meet the standard. Terrible Sherpa’s! 👎🏼👎🏼
Easy but bad search functionality
Handy and pretty simple access to a few good restaurants.
My major complaint is that the search function is terrible when looking for a specific entrée or style. Even if you search for the name exactly as the restaurant lists it, you get zero matches or something from a different area. It makes it difficult to find new and different restaurants that may actually have something you want but can’t find via search.
Not a very good APP
The design of the app and website are quite bad. Search function can rarely find what I type in. When going back from a restaurant page I have start all the way at the top again and scroll endlessly back to where I was. It doesn’t remember my sign in details when I return to the app and have sign in each time. Overall it needs a better UX/UI design and I hope they can make it better. There are better delivery apps that are better designed, user friendly and with cheaper delivery fees.
- ShangHai Sherpa's Delivery & Service Co., Ltd.
- 65.6 MB
- Food & Drink
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Simplified Chinese
- Age Rating
- Rated 12+ for the following:
- Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
- © 1999 ShangHai Sherpa's Delivery & Service Co., Ltd.
With Family Sharing set up, up to six family members can use this app.