iPhone Screenshots

Description

Sideline® is more than a 2nd number. It’s a communication app that helps you work efficiently, connect with customers, and collaborate as a team. Professionals choose Sideline for its unmatched reliability and feature-rich interface that separates work from life. It comes with all the calling, texting, and voicemail features you need to start, run, or grow your business.

Try it risk free for 7 days. Then subscribe to a monthly or yearly plan and let Sideline pay for itself in happy customers and new business opportunities. There are no contracts so you can cancel anytime.


PROFESSIONAL FEATURES:

AUTO-REPLY – If you miss a call, Sideline responds automatically with a text or MMS.

TEAM NUMBER – Split one number with multiple devices so your team can be more responsive.

CUSTOM NUMBER – Build your identity with numbers such as “(555) PET-SHOP,” or “(555) FLOWERS.”

LOCAL AREA CODE – Search area codes to find a local number for your company.

BUSINESS TEXTING – Text-enable your business to easily connect with customers.

ENTERPRISE DASHBOARD – Manage company numbers on employee devices. (Enterprise account required. See Sideline.com for details)


ADDITIONAL FEATURES:

CARRIER RELIABILITY – All calls are cellular (not VoIP) to make your 2nd number as reliable as your 1st.

UNLIMITED CALLING – Calls use your existing carrier plan. No extra calling credits needed.

MESSAGING – Texting includes SMS, MMS picture messaging, group messaging, and more.

CUSTOM CALLER ID – It’s clear which number is ringing so you can prioritize accordingly.

SEPARATE VOICEMAIL – Record a professional greeting or set up multiple for any circumstance.

VOICEMAIL TO TEXT – Save time and conveniently read voicemail transcriptions as a text.

DO NOT DISTURB – Send Sideline calls directly to voicemail on nights, weekends, or holidays.

NUMBER PORTING – Transfer an existing number to Sideline from another device or landline. 

WEB MESSAGING – Access your Sideline number online and text from the desktop.


TERMS

The required Sideline subscription is $9.99/month or $99.99/year. This subscription and other optional in-app subscriptions are automatically billed monthly or annually to your iTunes Account and auto-renew, unless you turn off auto-renew at least 24-hours before the end of the current period. Payments are charged to your iTunes account upon confirmation of purchase. You can turn off auto-renew or manage subscriptions in your iTunes & App Store account settings. Cancellations take effect at the end of the active subscription period. Any unused portion of a free trial period is forfeited when purchasing a subscription.

Privacy policy & terms of use: http://www.pinger.com/privacy-policy

What's New

Version 3.25.1

We regularly update Sideline to make our service better, faster, and more reliable. If you're enjoying the app, leave us a review or rating. We'd love to hear from you.

Ratings and Reviews

4.1 out of 5
1.6K Ratings
1.6K Ratings

Good for business and personal use

nrevons

I use Sideline for work and for personal calls. I very much value my privacy and enjoy the convenience of making and receiving calls using my Sideline number so I don’t need to expose my cell phone number. I can also turn off Sideline calls when I want and not affect my ability to make and receive calls on my cell number... after work hours of course.
For work, my company uses the “company” feature which allows companies to maintain an in-app address book for employees. This way, I have access to my co-workers’ contact information without allowing Sideline access to my phone’s address book; again a privacy thing.
The call quality is also excellent... probably because it uses my cell phone’s regular voice connection for calls instead of the data connection - fewer dropped calls and voices are clearer on both ends.
The one nit picky thing I have is the need to click off an extra pop-up to make a call. I’m told it’s an “iOS thing” and is for my protection, but I’d still prefer to have calls connect directly when I hit the call button.
Overall, Sideline has been easy to use and works for my needs.

Developer Response

Hey Nrevons, thanks for taking the time to write out such a thoughtful an kind review. We're glad Sideline is working so well for you and your company. One of the mains reasons we created Sideline was to help our customers balance business and personal. As for your calls, the pop-up is, in fact, an "iOS thing." They introduce the feature in iOS 10.3 as a safety measure to make sure you approve any non-native calls. If you have any questions about this, or Sideline in general, email us at reviews@sideline.com. We'll be more than happy to help you out.

BAD BUSINESS MOVE!

CassondraMaria

This app was pretty decent, with a few dropped calls. Recently, the caller id quit working. It only says "sideline incoming call". Calls were also beginning to drop. I use this as a business line. On top of all that now they want to charge for an app, that's less than 80% functional, uses my cell data/wifi services I purchase from a provider. If that's the case I could purchase an additional line for $10. The way sideline broke the news to current app users was through an ad/text message. So if you missed it, oh well. I prefer to go with an app I know I have to pay for upfront vs. a text from a free app. This action reminds me of how Netflix treated their customers by quickly increasing their prices, if I'm not mistaken they are still trying to recover. I have also been reading where they are charging $20 to port your number out. Well I brought MY number to sideline, with that being said if I am charged to port MY number out, I will have to take further actions, because it was my number to begin with. This is one of those apps you have to read the fine print. Be cautious with this app.

Update: I decided to try it out. It was ok, not like it was but ok. Since this most recent update, the app crashes ALL the time! This is a business number. Meaning I get paid with my business!!!! If you charge for an app make sure it works! My business is just as important as this app!!

Developer Response

Hi Cassondra, we're sorry you're having trouble with your Sideline app. If you email us at reviews@sideline.com with your number we can look into what's going on and how to fix the problem for you.

Ok when it was free

Qban0124

I started using this app when it was free as a local business number. When it was free it was great and I could tolerate when things glitched. It was free after all so I couldn’t really complain. FF to October it became a subscription based app and that’s where all the problems began. We signed up and immediately started having issues. Things from billing, calls not coming in, calls not going out and most of all LACK of customer service.

After 2 weeks in December and 2 weeks now in February we were barely being able to get any customer support. We decided to pay a bit more money for another app that provides better service AND has an actual person to speak with if any issues arise. The worse part was having to pay an additional full month of service + pay to port out our number and being charged 4x by iTunes. YES 4 TIMES! You have to go through iTunes and hope their app recognizes what you’re doing. They can’t even process their own payments right then want to drop that dead monkey on apples lap. Because of that they tried to hold our phone number hostage.

We will not recommend this service to anyone and now have to see how we will get back all the overages they robbed us of.

Developer Response

Hey Qban, we're sorry you had so much trouble with the app. We'd be interested to hear more about your experience and how we can make Sideline better in the future. If you're interested, email us at reviews@sidelne.com.

Subscriptions

Sideline Subscription
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Information

Seller
Pinger, Inc.
Size
114.4 MB
Category
Business
Compatibility
Requires iOS 10.0 or later. Compatible with iPhone.
Languages
English, Arabic, Burmese, Cambodian, Chinese, Danish, Dutch, Estonian, Filipino, Finnish, French, German, Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Laotian, Malay, Norwegian Bokmål, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese, Vietnamese
Age Rating
Rated 12+ for the following:
Infrequent/Mild Medical/Treatment Information
Copyright
© 2018 Pinger, Inc.
Price
Free
In-App Purchases
  1. Sideline Subscription $9.99
  2. Sideline Subscription $9.99
  3. Pro $2.99

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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